Hosted PBX Article Archive
PBX Service Provider Nfon Turns to UM Labs for Help with Call EncryptionA hosted PBX service provided by nfon handles all internal and external communications. As this includes communication with customers and suppliers and interoffice calls, they may run over the public Internet, which is a concern to many of nfon's customers, particularly those handling information which is subject to regulatory and privacy controls are demanding call encryption.
Press8 Telecom Donates VoIP Hosted PBX Services to Homeless CoachPress8 Telecom has donated VoIP hosted PBX services to Austin-based non-profit Homeless Coach organization.
The JAR Group Brings Hosted PBX SavingsThe JAR Group is a small business working with online marketing, specializing in search engine optimization, basically trying to improve clients' website traffic. They're the very model of the modern new-school digital workforce -- these are people who have never signed up for a landline in their lives.
Intermedia's Hosted PBX VoIP Telephone Service Expected in the MarketIntermedia, a hosted Microsoft Exchange provider, declared promising data coming off the first three months of the company's hosted PBX offering. Customer adoption of hosted PBX offers small and big-sized organization business-grade VoIP telephone service integrated with their Exchange e-mail.
DSCI Named as Polycom Gold PartnerDSCI, an Internet telephony service provider in New England, has been named a Gold Partner in Polycom's Choice Partner Program for ITSPs.
Hosted PBX Provider Virtual PBX Names New OfficialsWe try to cover a wide breadth of news here at TMC and part of our coverage includes market data and certain sorts of acquisitions.
The Benefits of Hosted PBX Over Premise-Based IP PBXWhen it comes to hosted PBX (as opposed to premise PBX) considerations, there are some things to bear in mind:
Hosted PBX Harnessed by BT in the NetherlandsBritain's largest phone company, BT, announced that it has expanded wholesale offering in the Netherlands with the launch of a new cloud-based solution - BT Virtual iPBX.
Hosted PBX Considerations: 10 Questions to Ask Before You SignWhen you go to sign up with a hosted PBX provider, it is a lot like signing up for cable or other services. The provider is interested in getting you locked into a long-term contract at terms that are the most beneficial for them.
Hosted PBX Delivers Berth of Call Routing BenefitsThe benefits of an IP PBX to any enterprise are "similar to and different from the benefits of a VoIP system in general," according to officials of VOIP-News.com.
TranSwitch to Showcase Communication Processors at the Broadband World Forum EuropeTranSwitch Corporation, a provider of carrier-class semiconductor solutions, asserted that it will be demonstrating its communication processors at the Broadband World Forum Europe 2010.
Hosted PBX Functionality Comes to the SMB MarketInPhonex, a global meta-carrier providing a comprehensive range of high-quality, feature-rich telephony services in more than 150 countries and Ringio, have joined forces to deliver intelligent and hosted PBX functionality to SMB market.
Hosted PBX Provider Experiencing Success in Competitive MarketThe idea of hosted solutions has been around long enough now that it has firmly cemented itself in the minds of decision makers as they are focusing on strategy for the long-term. When selecting different solutions to keep in-house or leverage a hosted option, decision makers can extract value from a hosted PBX provider, IP5280 Communications, based in Denver, Co.
Hosted PBX Co. Turns to UM Labs for Encryption AssistanceThe German company nfon AG is an ITSP (Myers-Briggs personality type: "Communicator") providing hosted PBX services to the corporate market in Germany and other European countries.
Hosted PBX Provider Telesphere Launches FaxMail And Speak2DialTelesphere, a cloud communication, VoIP and hosted PBX for business phone and internet service provider, recently announced the launch of two new products to its portfolio, the FaxMail and Speak2Dial, to enhance and continue its focus on Fixed Mobile Convergence (FMC) offerings to its customers, wherein there would be no restraint of being tied down to a single device.
TalkSwitch Signs Canadian Distributor GentekTalkSwitch, the developer of owner-friendly phone systems for small business, has appointed Gentek as an official distributor for Canada.
New Gradwell Mobile Integrates Hosted PBX TechInternet services provider Gradwell has launched Gradwell Mobile, a new mobile virtual network operator (MVNO) that enables users to make and receive calls with their standard business landline number whilst on the move. And the MVNO was made with hosted PBX in mind.
ITEXPO: TouchTone to Drop the Price of its PBX Phone ServicesThis morning in the press room at ITEXPO West 2010, I was joined by Max Caponegro and Stephen Kaplan of Touchtone, a provider of IP-PBX phone services based out of NJ. The two were following up on an announcement earlier this week that the company will be dropping the cost of its hosted IP-PBX phone service. This comes on the heels of the company's unveiling of their new agent program.
ITEXPO Exhibitors InPhonex, Ringio Deliver Virtual PBX Functionality to SMB MarketSmall- and medium-size businesses will now have access to PBX features and functionalities - an offer previously available only for large enterprises - due to a new partnership between InPhonex and Ringio. Both companies will introduce this new service at ITEXPO, which is being held Oct. 4 to 6, at the Los Angeles Convention Center.
IPsmarx Out to Attract Service Providers With Hosted PBX OfferingsArash Vahidnia, president and CEO of IPsmarx, a provider of feature rich hosted PBX solutions since 2001, announced a major plan to expand IPsmarx's base of service providers and customers.
ABI Forecasts World Business Hosted PBX Services Market Value Will Exceed $20 Billion By 2015A recent series of forecasts from ABI Research, which provides in-depth analysis and quantitative forecasting trends especially in the global connectivity, and in other emerging technologies, has shown that's the value of the overall world business VoIP services market is all set to become double and to exceed an amount of $20 million by the year 2015. The market includes VoIP integrated access, SIP trunking, hosted PBX Centrex services. The report will be advantageous to VoIP product managers, telecom service providers, carrier VoIP providers, multi-tenant IP-PBX vendors, and many related users.
Telesphere Expands Hosted PBX POP Presence in New York AreaTelesphere, a nationwide hosted PBX, VoIP and Cloud Communications business phone and Internet service provider, has secured an additional Point of Presence (POP) in the New York and New Jersey areas in an effort to bring greater capacity and next-generation Cloud Communication services to the East Coast.
Will There Be a PBX in Your Smart Home Network?In her recently published book, Smart Products, Smarter Services: Strategies for Embedded Control, Dr. Mary Cronin discusses the challenges of home networks and why numerous past attempts to integrate home devices on a common network have failed. In spite of all these failures - and often with any noticeable learning from the past - companies still step up to the Gordian knot of being the integrator and central control point for everything in the networked home.
ECG's VoIP Architect and Designer Services Are An Industry FirstECG, network and systems consulting firm, is the first firm to offer complete VoIP Architect and Designer services to overcome the challenges being faced by VoIP service providers. Three main obstacles are prevalent, network development can take months and sometimes even years, the staff is burdened with supporting complex features of SIP trunking and Hosted PBX. Moreover, it's difficult to find experienced VoIP engineers and technicians, as there are very few options available for in-depth training.
Natterbox Advises Legal Practices to Adopt Voice RecordingNatterbox, a new provider of hosted PBX services, has stated that legal practices should adopt voice recording.
ITEXPO West Speaker: Maintaining Quality in VoIP ProliferationProgressive innovation within the telecommunications industry relies on active trends. Those companies who are able to anticipate and embrace these trends tend to enjoy the most success. The most significant trend in this space today is the change in regulations, according to Aelea Christofferson, President of ATL. Christofferson recently participated in a TMCnet interview in anticipation of the upcoming ITEXPO West 2010 event. When asked about the one product or service needed most in the market, Christofferson pointed to hosted and outsourced options as the economy continues to struggle.
Hosted IP-PBX Transforms the Telephony LandscapeWith widespread proliferation of voice over IP (VoIP) in the telephony world, small and medium-sized businesses (SMBs) are quickly tapping the benefits IP telephony. Consequently, legacy private branch eXchanges (PBX), circuit-based automatic switchboards for telephone systems are being replaced by Internet Protocol-based hosted PBXs (IP-PBXs). By tapping the benefits of local- and wide-area network(LAN and WAN)-based communications, the IP-PBX is transforming the telephony landscape.
layerX Intros New Tool for Managing UC Services in Hosted PBX EnvironmentslayerX Technologies, a provider of unified enterprise management solutions, introduced a new visualization and workflow tool designed to simplify the complex task of managing high quality unified communications services in private cloud computing-based environments (essentially, hosted PBX).
Hosted PBX Provides Voice Services As Versatile as E-mailNatterbox, a provider of telecommunication solutions, has said that businesses should choose a voice service that is as versatile as email, available on any device in order to stay connected.
Hosted PBX Approaches Attainability for SMBsHosted PBX phones are changing how small and medium-sized businesses serve their customers, grow their business, and support their employees.
Telesphere Cloud Communications and Hosted PBX Provider Chosen by Utah BusinessUtah Business, a business news and information publication, has selected Telesphere , a nationwide hosted PBX and Cloud Communications business phone and Internet services provider, to provide fully hosted voice and data services.
Hosted PBX Provider Telesphere Announces Concierge Communications as Top Producing PartnerTelesphere, a nationwide hosted PBX VoIP and Cloud Communications business phone and Internet service provider, has announced that Concierge Communications, a master communications agent, has again earned the top producing partner award for 2009.
A Comparison of Hosted PBX, Centrex, VoIP Options"Can Centrex survive or perhaps even thrive in the era of convergence?" Industry observer Jay Brandstadter thinks it can, but maybe not in the form you've known it: "For those considering IP telephony alternatives, the hosted PBX offers the key advantages and economies of scale of the centralized approach and the rich feature capability and flexibility of the IP-PBX," he noted reently.
Telesphere Nominated for Prestigious CSIA Apex AwardTelesphere, a nationwide hosted PBX business phone and Internet service provider, has been nominated for two Colorado's Technology Association's (CSIA) Apex Awards.
Comarch Signs Comprehensive Hosted PBX Contract with Telefonia DALOGComarch, a supplier of business-driven software solutions and hosted PBX services for telecommunications service providers, has signed a comprehensive contract with Telefonia DIALOG, an independent telecom service provider in Poland for the provisioning, installation and implementation of a service platform based on class 5 Soft Switches.
Hosted PBX Provider Delivers Phone Systems to SkullcandySkullcandy, an audio technology company, recently chose Telesphere, a managed telecommunications, hosted PBX and Internet services provider, to provide fully hosted voice and data services to their Park City and San Clemente locations.
International Calls Meet Budget Demands With Hosted PBXIn a global marketplace, international calls are a necessary evil, but they can also be a hassle. As referenced in a recent Boosh News piece, the user has to select the right service provider to ensure they get the best deal in terms of tariffs charged for handling the call. To get the best results, companies must invest considerable time - but an overabundance of time is generally not something a company can spare.
Telesphere Launches Hosted PBX channel on TMCnet(Norwalk, CT - Aug. 9) InfoTech Spotlight today announced that the Hosted PBX channel, sponsored by Telesphere, has been launched as the newest addition to the InfoTech Spotlight channel program.
ConnectMeVoice Website Helps Users Make Best Communications ChoicesN.J.-based telecommunications technology developer, ConnectMeVoice, also known as "ConnectMe," offers hosted PBX solutions for small and medium-sized businesses so they can take advantaged of advanced communications capabilities that traditional phone services lack.
Infonetics Research Points to Healthy 2010 for Hosted IP-PBXAccording to Matthias Machowinski, directing analyst for enterprise voice and data at Infonetics Research, "From our IP-PBX survey, it appears that businesses are increasingly embracing a hosted services model, as their capacity needs will depend on how robust the economic recovery is, and hosted services allow them to more easily ramp their capacity needs up and down without a huge cash layout for equipment."
ConnectMeVoice: Benefits for Multi-User BusinessesConnectMeVoice feels your pain, and they're offering ConnectDirect for multiple users. The way company officials explain it, "you can have professional phone management capabilities along with phone service with unlimited Internet phone service minutes."
Hosted PBX Provider ConnectMeVoice to Introduce New FeaturesEnhanced reporting will provide total time on calls, average call time, average hold time and reports for the agents in text and graph form, company officials say, "all in addition to the company's call recording, which can help monitor the call center's effectiveness."
Hosted PBX Provider Helps Trellis Deliver Optimal VoIP ServicesAccording to officials with Trellis, not only does the company use all of ConnectMeVoice's services including hosted PBX, 800 number, inbound and outbound fax, auto attendant and more, but is also a volume buyer - so they can extend price incentives to clients as well.
Organizations Leveraging UC Experience Increased ROI, ProductivityIn order to track the implementation status of UC among organizations, CDW recently conducted surveys of IT professionals as part of its second annual "Unified Communications Tracking Poll."
ConnectMe Named Polycom VFV PartnerAs a hosted PBX provider, ConnectMe understands the importance of delivering quality hosted solutions for businesses. As part of the Polycom VFV program, ConnectMe and its resellers are now eligible to apply for the Polycom VoIP Product Specialized Reseller Program and resell Polycom SoundPoint IP and SoundStation IP phones for use with the ConnectMe Voice platform.
Study: Global IP-PBX Market will Hit $9.05 Billion by 2015According to the study, businesses are replacing their TDM systems with IP-PBX's across verticals including government, finance, medical, call centers and a host of other businesses who can benefit from an IP-PBX or hosted PBX.
ConnectMeVoice's Scott Seltzer Comments on Importance of Hosted PBX MarketScott Seltzer, president of ConnectMe sat down to chat with TMC's Erik Linask during the recent ITEXPO East 2010 to discuss the importance of the Hosted PBX market right now.
Hosted PBX Reseller Program Helps Companies Reach Niche MarketsBy offering a number of methods to resell solutions, ConnectMeVoice ensures agents can become successful at what they do. From putting a link on the company's site with agent referral codes, to special direct links, and sign-up pages - the options help guarantee reseller success are endless.
Low Price Isn't The Only Hosted PBX ConsiderationMost businesses are looking for cost savings. Right, yes, they always are, but the search takes on a certain urgency in a down economy. One way businesses are finding to shave expenses is to install hosted PBXs.
Hotel Industry Expected to Generate $2 Billion on IP Telephone Systems by 2014According to ABI Research, worldwide revenue from such systems totaled only $869 million in 2008. By the end of 2014, annual earnings are expected to exceed $2 billion. Systems should eventually penetrate mid-range hotels, but initial implementation will be seen mainly in the top-tier properties that cater to those willing to spend $300 or more per night.
ConnectMeVoice Launches Hosted PBX Channel on TMCnetThe Hosted PBX channel promotes hosted communications solutions and includes an overview of ConnectMeVoice's products. In addition, visitors can find valuable resources such as feature articles, podcasts, testimonials, product demos and industry news.
Weak Economy Paves Opportunities for Hosted PBX Services"Since hosted PBX solutions require minimal up-front capital, with low monthly fees, they can often save a small company several hundred dollars a month on their phone bills, and much more for the larger enterprise," an official with a N.J.-based telecommunications technology developer said during a recent TMCnet podcast.
ConnectMeVoice Hosted PBX Levels the Playing Field for Small BusinessesSeltzer noted that the company, which has been offering services since 1991, was originally known as "American Voicemail Network" and has grown from a company offering hosted voicemail and messaging for small businesses to one that know offers what Seltzer says are "the most sophisticated hosted PBX platforms available."
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