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Hosted PBX Feature

October 14, 2010

Hosted PBX Provider Experiencing Success in Competitive Market

By Susan J. Campbell, TMCnet Contributing Editor

The idea of hosted solutions has been around long enough now that it has firmly cemented itself in the minds of decision makers as they are focusing on strategy for the long-term. When selecting different solutions to keep in-house or leverage a hosted option, decision makers can extract value from a hosted PBX provider, IP5280 (News - Alert) Communications, based in Denver, Colorado.

Founded in 2006 by two Qwest sales executives, this hosted PBX player has enjoyed steady growth and today is a $5 million firm supporting a nationwide network presence. One of the most interesting things about this hosted PBX (News - Alert) provider is its name – derived from the elevation of Denver at 5,280 feet above sea level.

A privately held firm, IP5280 Communications specializes in VoIP, converged voice and data services targeted at business customers. With its hosted PBX solutions, the company supports thousands of customers and enjoyed a strong 40 percent growth rate in 2009. ColoradoBiz magazine selected IP5280 Communications as one of the Top 3 Best Companies to Work For in Colorado and is also ranked among the Colorado Top 250 Private Companies.

Hosted PBX services offered by IP5280 are targeted primarily to small to mid-size businesses that generally support five to 100 employees per location. With offerings of everything from basic VoIP service to unified messaging, intelligent call routing, hosted PBX, cloud-based computing platforms and incorporating video conferencing, IP5280 is on the forefront of next-generation solutions.

To deliver its offerings, the company has its own cloud-based platform known as CLOVER, or Cloud Over Enterprise Resources. This multi-carrier-exchange network is specifically designed to optimize the performance of interactive cloud-based applications, including VoIP and other SIP based communications. The CLOVER network is made up of an array of best-of-breed servers, as well as open source and proprietary servers.

An industry first, this architecture is designed to enable new suites of cloud-based business offerings, such as voice-to-text, voicemail transcription service, voice-to-e-mail, custom call routing and even managed call services to provide users real-time management of all in-bound calls.

Four distinct converged networking services are offered to IP5280 customers, including hosted PBX VoIP service, IT professional services, application services and SIP trunking. Hosted services are delivered in three different feature sets and divided by end user application.

These sets include Basic VoIP Feature Set; Business VoIP Feature Set; and the Enterprise VoIP Feature Set. By taking such an approach, the company can focus on delivering hosted PBX solutions to meet client needs today.


Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Erin Monda

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