infoTECH Feature

July 23, 2010

NetEnrich Teams Up with N-able Technologies to Launch N-able MSP Supplemental Services

NetEnrich is a well known innovator in "IT-as-a-service" solutions. The company recently announced its partnership with N-able Technologies to introduce N-able MSP Supplemental Services. IT solution providers can make the most of NetEnrich’s extremely protected and synchronized services. These can be used to support small business to enterprise-level network operations and data centers with remote monitoring, administration and IT operations. N-able Technologies is a renowned provider of remote monitoring and management software that are intended for managed service providers and IT departments across the world.

In a release, Mitchell Cipriano, the vice president of marketing for NetEnrich said that "At NetEnrich, we encourage our VAR and MSP partners to focus their sights on becoming their customer's CIO, by offloading costly administrative and operational tasks associated with keeping technology infrastructure up and running 24/7."

NetEnrich ensures the availability of NOC (News - Alert) services via N-able. These are offered in two categories for remote MSP management and monitoring of desktops, servers and network devices. One of which is known as Proactive Service. This service comprises of monitoring and escalation services that boost N-able's RMM platform. The other service is known as Managed Service. This service consists of monitoring and remediation services that can be used to enhance N-able's RMM platform.

In a release Gavin Garbutt who is the President and CEO of N-able said that "Through NetEnrich and Supplemental Services, we offer our partners an entirely new way to manage technical labor resources more efficiently, build and sustain recurring revenue streams, improve service levels and customer satisfaction, and increase profitability. We are extremely pleased to team with NetEnrich to leverage its innovative NOC in order to help our partners build upon the success they have enjoyed with N-central."

Some of the key features and advantages of NetEnrich's NOC services include:

Monitoring and alerting services that are intended for servers, routers, switches, firewall resources, laptops and desktops

Preventive maintenance which consists of backup and vulnerability scans

Asset reporting

Protected remote infrastructure administration for MSPs

Less disturbing activities and smooth on-boarding process

Quality service provision for monitoring and administering IT infrastructure

Exclusive features of N-able's new Supplemental Services offering are:

Optional for servers: N-able Endpoint Security Manager

Distant troubleshooting and fix


Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.

Edited by Juliana Kenny
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