iWave Software Takes Enigmatec EMS Run Book Automation Suite

iWave Software LLC, an IT Process Automation (ITPA - Run Book) software provider, recently announced the acquisition of Enigmatec EMS Run Book Automation Suite from Enigmatec Corporation Limited. The acquisition will add an industry proven process instrumentation and cloud management solution to iWave's IT Automation Suite and provide Global 500 organizations and IT Outsourcers (ITOs) with best and cost-effective solution for automated management of data centers and on-demand enterprise IT environments.

Brent Rhymes, President of iWave Software said that the purchase of Enigmatec's EMS Run Book Automation Suite acts as a key addition to the cloud management strategy. Brent also said that it answers the customers' demand for a rich, next generation product for engineering the data centers management, public and private clouds and on-demand enterprise IT environments.

Global companies and ITOs use iWave's and Engimatec's products to lower IT operations costs, reduce system outages, and improve customer service. These products provide secure, high speed linkage between different IT operational processes, IT Service Management applications and IT data across business departments, operating divisions and external IT service partners.

Sam Gross, Vice President, Global IT Outsourcing Solutions, Unisys (News - Alert)said that iWave's purchase of Enigmatec's EMS product will give the opportunity to Unisys for expanding the relationship beyond outsourcing solutions to the Unisys Secure Cloud and Converged Remote Infrastructure Management offerings. Sam also said that the integration of complementary automation and integration technology from two IT process automation vendors creates a world-class flexible solution to support critical service management and business processes.

iWave will offer a broad range of best data automation solutions including Cloud Management (provisioning, configuration, allocation and reclamation of resources), Disaster Recovery, Intelligent Fault Remediation, Service Desk Integration and Closed-Loop Change Management. iWave will absorb Enigmatec operations into its existing UK-based office, following the acquisition.

iWave Software provides software and services that help enterprise organizations automate the support of their IT infrastructure and critical business applications. iWave Software products include iWave Automator and iWave Transport Manager. iWave Software's products address a huge range of IT management challenges. Some common solutions include Service Desk Integration, Intelligent Fault Remediation, and Closed-Loop Change Management for SAP (News - Alert). The company is headquartered in Frisco, Texas. For more information about the company, visit www.iwavesoftware.com.

Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.

Edited by Patrick Barnard