infoTECH Feature

November 16, 2009

InvisibleCRM Announces New Version of Outlook Integration Tool for SalesForce.com

Mountain View, Calif. based InvisibleCRM (News - Alert) has reportedly launched SalesDesktop Version 3 for SalesForce.com users.
 
Combining SalesForce.com and Microsoft (News - Alert) Outlook, SalesDesktopisa feature-rich sales workspace on the desktop that works both in online and offline modes. It provides the core functionality of SalesForce.com from within Microsoft Outlook. It is a place for users to create, modify or manage information about their clients, leads, opportunities and other CRM objects that are completely bi-directionally synchronized with SalesForce.com.
 
SalesDesktop invisibly synchronizes the data including opportunities, leads and any custom objects between SalesForce.com and Outlook. Over and above SalesForce.com’s Connect for Outlook offering, SalesDesktop provides native Outlook forms support for all standard and custom objects. It also maintains relationships between all CRM objects in Outlook. The “One Click Capture and Save” feature automatically saves emails as an activity to a related CRM object.
 
“Our customers have been asking for data cleansing features, such as de-duplication, required fields validation, and support for multiple record types for the past year,” Vlad Voskresensky, CEO, InvisibleCRM, said. “Our latest generation architecture provides a flexible and extensible platform focused on the needs of larger enterprise sales teams.”
 
SalesDesktop Version 3 for SalesForce.com will be generally available to SalesForce.com users in December 2009 and will cost $18 per user per month.
Force.com is a recognized enterprise platform for building and running business applications in the cloud. It powers the Salesforce CRM applications, more than 800 ISV partner applications like those from CODA and Fujitsu, and more than 100,000 custom applications used by Salesforce.com's (News - Alert) 55,400 customers such as Japan Post, Kaiser Permanente, KONE and Sprint Nextel. Through the Force.com AppExchange marketplace, it is easy to share and distribute applications to the entire cloud computing community.  
According to a recent TMCnet article, InvisibleCRM has announced the availability of its Outlook Integration product for Amdocs (News - Alert) CES.

Divya Narain is a contributing editor for TMCnet. To read more of Divya’s articles, please visit her columnist page.

Edited by Kelly McGuire
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