infoTECH Feature

October 29, 2009

IT Solutions Now Offering Microsoft Dynamics CRM Hosting

IT Solutions Now, a Microsoft Exchange Hosting organization, has announced the launch of its CRM 4.0 hosting service, featuring Microsoft (News - Alert) Dynamics CRM Hosting, offering a fully integrated customer relationship management (CRM) solution to organizations.

The new solution, according to company officials, “creates and maintains a clear view of customers from first contact through post-sales.”

CRM hosting allows clients to assign, schedule and track marketing campaign activities, as well as easily measure campaign performance, creating a more efficient way to market both new and existing products and services, according to company officials.

By integrating with Microsoft Exchange and Outlook, CRM 4.0 offers minimal learning curve and quick return on investment, say experts.

In a release, Billy Forte, CEO of IT Solutions Now, said “Now clients can easily track all of the stages of planning and executing marketing campaigns, including planning, tactics and follow-up.”

The solution also allows managers to manage leads better to convert them into sales, said Forte.

CRM 4.0 hosting allows organizations to customize a CRM solution to the needs of each customer. They can integrate sales marketing and service processes, creating a professional image to present to clients.

Apart from the above, CRM 4.0 hosting also allows to automate task planning, cost tracking and many other tasks involved in complex marketing campaigns, saving staff time and reducing room for error. Finally, the service enables quicker follow-up on leads and makes it easier to connect with prospects and customers.

With Microsoft Dynamics CRM Hosting, users can keep a watch on responses to mailings and e-mail marketing to stay in constant contact. The service is in full sync with Outlook e-mail, tasks, contacts and calendars, so users can easily export data into Excel for fast analysis and reporting, say company sources.

Microsoft had released version 4 of Microsoft Dynamics CRM under two product names: Microsoft Dynamics CRM 4.0 for on-premise and partner-hosted deployments and Microsoft Dynamics CRM Live for Microsoft-hosted deployment.

Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Patrick Barnard
FOLLOW US

Subscribe to InfoTECH Spotlight eNews

InfoTECH Spotlight eNews delivers the latest news impacting technology in the IT industry each week. Sign up to receive FREE breaking news today!
FREE eNewsletter