SWC Witnesses a Surge in Demand for Managed Services

As cutting costs of IT infrastructure gains prominence in a company’s scheme of things, more and more enterprises have been turning to managed services, according to SWC Technology Partners. The company said that its managed services offerings have been more in demand in the last 12 months.

 

Managed Services can be a perfect solution for the companies that have downsized their IT staff to save costs. It provides a knowledgeable IT service provider who can take care of the IT functioning of the company at a fraction of cost of having an in-house team. Also, the level of support that is available can change with the needs of the company.

 

SWC first installs a network probe into the client’s network that collects data and monitors network health and performance every five minutes around the clock, to gain total visibility into a client's network performance to see how systems interact with one another. If there is a problem, the SWC team can immediately diagnose what happened, assess the severity, notify the customer, and troubleshoot and resolve the issue.

 

“As the economy fights to regain its footing, small and midsize businesses are more readily and more decisively turning to managed services," said Bob Knott, President, SWC Technology Partners, in a statement. “A managed environment is an ideal solution for small and midsized businesses, and it makes economic sense to manage systems remotely instead of investing in equipment, technology and manpower. We're seeing more companies delay hiring and turn to a managed environment”

 

SWC provides a dedicated onsite engineer who coordinates the comprehensive support and coverage provided by the company. SWC team has lots information at its disposal to quickly triage the issue, identify a solution and begin working toward resolution.

 

In March, the company won the Microsoft (News - Alert) Compete to Win award for the Midwest district. The award goes to the Microsoft partner that shows outstanding business performance and excels at expanding the use of new Microsoft technologies. It also qualifies SWC to compete for Microsoft's Central Region Partner of the Year award.