More Enterprise FMC: Wi-Fi Phones Will Drive It

Business voice connections using some combination of Wi-Fi, cellular and in-building base stations will grow from 6.3 million in 2009 to more than 27 million by 2014, ABI Research (News - Alert) projects.

 

Wi-Fi in smartphones will grow from a 45 percent attach rate in 2009 to a 90 percent attach rate in 2014, ABI Research predicts.

 

Business customers are the primary adopters of smart phones and with increased penetration of Wi-Fi smart phones, so increased adoption of Wi-Fi capable phones will lead to greater use of Wi-Fi for "tethered" use.

 

Increasing use of VoIP on mobile handsets is a precursor of future activity, ABI Research says. Though not yet enterprise grade, communication innovations often begin in the consumer space and then migrate into the enterprise, ultimately because enterprise-desired features are added over time.