Cicero in Pact with BravePoint to Offer Desktop Integration Tools for ERP

 

Cicero, a provider of desktop integration solution, has reportedly partnered with technology consulting solutions provider BravePoint to offer desktop application integration and automation for Enterprise Resource Planning (ERP) and other back office applications.

 

This partnership enables BravePoint to integrate customers' applications with a variety of technologies including Progress, Java and .NET (News - Alert), officials said.

 

The company’s desktop integration platform streamlines business processes by automating applications and supporting Service Oriented Architectures (SOA), enhancing functionality of existing technology, increasing efficiency and effectiveness and improving customer satisfaction.

 

Cicero platform is the recipient of 2008 Product of the Year Award from Technology Marketing Corporation's (TMC (News - Alert)) Customer Interaction Solutions Magazine.

 

The platform supports packaged business applications including:Oracle (News - Alert), Microsoft Office, Lotus Notes and ERP (SAP and Oracle), Customer Relationship Management (CRM) applications such as Salesforce.com, ClarifyCRM, Epiphany and Microsoft (News - Alert) Dynamics, business intelligence, business process management and business activity management activities, character-based applications including AS/400, mainframe and DOS, developed applications running Java and other programming languages,  Web, software-as-a-service (SaaS (News - Alert)), and virtualized applications and system management products such as IBM Tivoli and HP OpenView.

 

With Cicero’s platform, BravePoint consultants can integrate any customer's back office applications without writing or modifying code, allowing their customers to automate tasks and streamline end-user productivity at the desktop.

 

“Being able to leverage Cicero's unique method of integrating applications on the desktop without writing code offers our customers significant business value by helping them to easily and efficiently streamline their business processes,” said John Harlow, President, BravePoint, in a statement.

 

John Broderick, CEO of Cicero said that by integrating applications on the desktop, BravePoint would be able to further assist companies in reducing operating costs, increasing efficiency, and improving the customer experience.