infoTECH Feature

May 26, 2009

Aspect's European Headquarters Migrates to Microsoft Office Communications Server 2007 R2

Aspect’s, a unified communication solutions provider, European headquarters in Stockley Park, United Kingdom, has completely migrated to Microsoft Office Communications Server 2007 Release 2.
 
Giving this information, officials said that the UK is Aspect's (News - Alert) first international location to roll out Office Communications Server for all voice and voicemail services, audio and Web conferencing, instant messaging (IM) and presence.
 
Officials said that the office while eliminating its desk phones has helped to retire its PBX (News - Alert) for all employee peer-to-peer and corporate calling services.
 
More than 105 employees work in the Stockley Park office and are using OCS.
Stockley Park is the hub for Office Communications Server network activity for Aspect's other European locations, including Germany and Italy.
 
"Aspect is making a statement with our deployment in Stockley Park -- that UC can successfully be deployed across the enterprise and across multinational organizations, leading to more productive employees and decreased operating costs," said Mark King, senior vice president of sales in Europe and Africa, Aspect, in a statement.
 
King said that since the company implemented Office Communications Server, conferencing and telephony costs have come down dramatically, especially since the employees interact daily with so many different regions.
 
He said that more companies in Europe and around the world are seeing the value in implementing Microsoft (News - Alert) UC technology on a global scale, and can look to Aspect as a leader and a deployment expert in this space.
 
Aspect has decided to continue its global rollout of Office Communications Server to more than 1,800 employees. 
 
The company’s deployment across North America and Europe will be completed by June, with the Asia Pacific region following in the second half of 2009.
 
Aspect provides software and consulting services that the company claims can turn the potential of unified communications into real business results across the enterprise and in the contact center.
 
In March Aspect had announced that it has marked the one-year anniversary of its global strategic alliance with Microsoft Corp.
Since launching the strategic alliance in March 2008, Aspect has achieved many significant milestones, including delivering new product offerings, launching a UC Services practice, garnering extensive Microsoft certifications, managing a leading-edge rollout of Microsoft Office Communications Server 2007 Release 2 across Aspect, and winning new UC customers. 
 
Together, the two companies have been focused on their shared vision of software-powered UC to help organizations address their communications needs across the enterprise and in the contact center.

Anil Sharma is a contributing editor for TMCnet. To read more of Anil’s articles, please visit his columnist page.

Edited by Jessica Kostek
FOLLOW US

Subscribe to InfoTECH Spotlight eNews

InfoTECH Spotlight eNews delivers the latest news impacting technology in the IT industry each week. Sign up to receive FREE breaking news today!
FREE eNewsletter

infoTECH Whitepapers