Dell Debuts Mobile Clinical Computing Solution

Enabling improved computing flexibility and simplified access to patient information within a secure environment, Dell is offering an end-to-end Mobile Clinical Computing Solution. According to the company, customers can improve the efficiencies and address data access and management concerns for IT departments with this solution.

 

As the field of healthcare adapts technology to better serve customers, the customers have now been demanding safe and secure handling of their data more than ever before. Even the hospitals are benefitting from facilities such as centralized control and easy access to patient information and critical applications.

 

Allowing customers to optimize IT for unique environments with On-Demand Desktop Streaming, Virtual Remote Desktop and Dedicated Remote Workstation, the solution includes Dell's (News - Alert) Flexible Computing infrastructure and services. Applications and patient information are protected and secured in the data center and computing power is provided to users according to need.

 

Dr. James Coffin, vice president and general manager, Dell Healthcare and Life Sciences said, “We understand the importance of getting the right technology and information access into the hands of the professionals who are delivering care to patients. By making it as easy and convenient to use as possible, we can help achieve greater efficiencies that will improve patient care.”

 

The new solution from Dell offers single sign-on and quick and secure user authentication with contactless smartcards and other authentication devices. It provides improved clinical mobility with added security as it is built with Symantec (News - Alert) Workspace Corporate, part of Symantec's Endpoint Virtualization Suite. Dell claims that its new solution provides customers with the ability to het greater computing flexibility, fast access to critical data and ability to roam within the facility without terminating a computing session or losing work.

 

The company recently sold one of its two contact centers in the Philippines to French outsourcing firm Teleperformance. According to the agreement, Teleperformance (News - Alert) will now manage Dell’s consumer technical support operations in the Philippines, including the main contact center in Pasay City. The Pasay City Contact Center, which serves Dell customers in the U.S., opened in 2006 and employs about 1,000 agents.