infoTECH Feature

February 24, 2009

Dexterra's Mobility Calculator for IT Released

By David Sims
Dexterra has announced the launch of a new online mobility calculator, designed to help IT leaders "better understand the financial benefits of mobilizing their company and workforce," according to company officials.
"At a time of belt tightening and budget cutting across industries," the company said, "investment in mobility technology is now vital for organizations looking to sustain revenues and glean additional efficiencies from their day-to-day business processes."
The mobility calculator provides what company officials characterize as "simple, demonstrable evidence of these benefits," requesting basic information about an organization and the way in which it operates, before calculating "the percentage by which that organization can lower costs or increase workforce productivity."
The fact remains, according to Michael Liebow, CEO of Dexterra, that over the last two years "advances in smart phone technology and lower costs for mobile services, combined with the ubiquity of high speed mobile networks have made it possible to affordably equip an entire mobile workforce. 2009 will be a big year for business mobility – it is a maturing technology with rapid acceptance, and we are experiencing an economy that will drive people to it.  No company would ditch essential tools like e-mail or anti-virus in a downturn economy just to save money. Mobility has now achieved the same status.”
In November TMC 's Anuradha Shukla reported that The Dexterra Mobile Service application with SAP CRM adapters has been deployed for Sylvania Lighting Services, based on the Dexterra Concert mobility platform. By integrating with Sylvania's enterprise SAP (News - Alert) CRM and R3 systems, the new mobile product lets the company send real-time work orders and updates to their 500 field service technicians dispatched across the United States.
Adopting a mobility strategy does not have to involve replacing legacy systems like customer relationship management (CRM) software, accounting solutions or proprietary business systems, and it doesn’t mean companies have to reinvent internal processes or the work habits of employees, Liebow says: “A winning mobility strategy is task-centric. It is built on the processes already in place and plays to the way employees want to work.  Mobility lets people complete the things they need to do every day, as they happen, instead of having to disrupt an office worker, find a place to connect a laptop, or return to the office.”

David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Stefania Viscusi
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