infoTECH Feature

January 28, 2009

MSOL Wins the 2008 NASSCOM-CNBC IT User Award

Motilal Oswal Securities (MOSL), a customer of Drishti-Soft Solutions, has been awarded the NASSCOM-CNBC IT User Award 2008 by Jairam Ramesh, Minister of State for Commerce and Industry.
 
The company received this award based on its extensive effort to improve security and energy efficiency.
 
In the stock and investment market, companies are realizing that technology can play a major role in improving their performances. Because of this, they are looking to integrate the modern technology into their businesses to improve performance levels.
 
In India, the NASSCOM IT User Award is considered to be a prestigious award in the field of Information Technology. The award goes to the companies that have made an impression in the IT arena owing to their ingenious efforts to innovate and deliver.
 
Bishal Kuma, CEO, Drishti Soft Solutions Pvt., explained, "Very few enterprises have the right awareness and expertise to exploit technology to the fullest. We feel elated for MOSL for setting an example, which we are sure, others will take inspiration from. Drishti's next-generation Communications suite, DACX Ameyo, built using latest technology, is architected for implementing solutions for high-end businesses.”
 
To implement its specific business requirements and facilitate advisors to provide unmatched services, MSOL has chosen DACX Ameyo, Drishti's All-in-One Communications (News - Alert) Suite after evaluating its capabilities and architecture. The company installed Intelligent CTI (Computer Telephony Integration) with pro-active notification, which helped MSOL to alert the advisors about missed/unanswered calls. Drishti claims that the company also met the Quality Monitoring needs of MOSL.
 
In September last year, the company launched a communications suite, called “DACX Ameyo,” for emerging contact centers and enterprises. The service is said to offer telco-grade reliability, scalability, rapid application development, deployment flexibility along with multi-tenancy capabilities.
 
This follows what company officials call the successful launch of their flagship product, the “DACX Contact Center Suite.” The suite has been deployed in enterprises in India and the Philippines over the last two years.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Fixed Service Strategies for Mobile Network Operators, brought to you by Comverse (News - Alert).

Raju Shanbhag is a contributing editor for TMCnet. To read more of Raju’s articles, please visit his columnist page.

Edited by Michelle Robart
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