Comptel Improves Fulfillment Processes for Mobile Services at WIND Hellas

Comptel Corporation, a vendor of dynamic Operations Support System (OSS) software, has announced that Greek operator WIND Hellas has selected Comptel Provisioning and Activation Solution.

 

WIND Hellas is one of Greece’s largest telecommunications operators with an annual turnover of EUR1.3 billion and more than 5 million customers.

 

The company has to operate in a competitive environment, and according to Nicolas Costaras, WIND Hellas CIO, they need to be able to anticipate and respond to customer needs very rapidly in this kind of a market.

 

WIND Hellas needs flexible OSS solutions that can achieve the best possible time-to-market and selected Comptel as they knew their solutions would meet that requirement.

 

“Comptel’s existing collaboration with Orascom was clearly also very helpful for us,” he noted.

 

By automating the provisioning and activation processes the solution covers the entire workflow from service order to start of billing. The solution is also helping WIND Hellas to manage mobile number portability. According to company’s officials, the entire project was delivered in just 4 months.

 

“We are pleased to have been selected by WIND Hellas,” said Simo Sääskilahti, Comptel’s senior vice president Products and Solutions in a statement. “We are also very proud that we managed to live up to their high expectations by delivering the project in a short time-frame, a good illustration of Comptel's time-to-market and reliable delivery promises.”

 

Last month, Sybase 365, a subsidiary of Sybase Inc., a provider of mobile messaging services, selected the Comptel AXIOSS Suite for network inventory and order management of a variety of mobile messaging enablement services.

 

As a comprehensive service fulfillment platform for broadband and IP-based service providers, the Comptel AXIOSS Suite allow services to be designed quickly, assembled for customers promptly and delivered cost-efficiently. All these capabilities provide a number of benefits such as improving the customer experience, reducing customer support costs, and providing close control and visibility of the service fulfillment environment.

 

 Don't forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users