SMC Networks Debuts Tiger Access Managed Services Platform

SMC Networks launched its Tiger Access Managed Services Platform which is a family of integrated hardware and software solutions helping VARs and IT administrators to remotely and securely manage their networks via a standard Web browser. SMC provides advanced, networking solutions suitable for both SMBs and enterprise markets besides individual consumers.

 

Tiger Access Managed Services Platform is suitable for value-added reseller and enterprise installations with multiple or large networks to manage. This platform can reduce system downtime and improve maintenance efficiencies in administering large network infrastructures.

 

The platform family includes a variety of appliances based on Intel (News - Alert) and Microsoft solutions which offer the services within the network of the customer. The appliances include an entry level one for monitoring and reporting on network devices besides a larger 2U appliance with backup features.

 

VARs and IT administrators can remotely monitor their networks with the Tiger Access Managed Services Platform. Alerts are received on potential issues and equipment failures so that administrators can proactively rectify the problem avoiding downtime.

 

The platform supports comprehensive asset management by hardware and software audits. It maintains network operations by automatically deploying firmware updates to SMC managed network devices and conducting patch management on client PCs.

 

Administrators use a secure Web portal to access their deployed Managed Service Platforms for conducting reporting and management functions from any where and at any time. Such functions include network monitoring, audits and computer inventory, remote desktop management, network policy enforcement, trouble ticketing, patch management, software deployment, backup and disaster recovery, and other administrative functions.

 

“Our VAR partners in particular are very enthusiastic about the launch of our new Managed Services Platform because it provides them with a robust, feature-rich managed service solution that integrates seamlessly with our family of high-performance, reliable managed switches enabling them to provide an unparalleled level of business continuity and peace-of-mind to their small- and medium-sized business clients,” noted Keith Alexis, vice president of sales for SMC Networks (News - Alert).

 

Alexis continued: “By deploying our Managed Services Platform at the client sites, the VARs can provide better, proactive service to their customers at higher margins to generate predictable, quality revenue. Given the ability to monitor the status of network equipment in real-time, our Managed Services Platform enables VARs to proactively address potential issues to minimizes network downtime and reduce the occurrence of unscheduled maintenance calls.”