Inforonics Partners with CA for Improved Service Availability

Inforonics, a company that delivers managed services and outsourced technical support, has just signed a partnership agreement with CA (News - Alert), an independent IT management software company, to deliver comprehensive systems, network and application monitoring and management solutions.

 

Inforonics’ services will be based on the CA Network and Voice Management and CA Wily Application Performance Management (APM (News - Alert)) solutions. These solutions are aimed at enabling the company to offer flexible deployment and business models including a hosted subscription offering that helps in controlling capital and operational expenditures.

 

Key benefits will include proactive identification and resolution of application and network problems; a real-time, single view of root causes of performance issues and outages; alerts to assist with triage and validation; customized escalation procedures to the right stakeholders; and problem remediation services on a 24x7 basis.

 

“Enterprises, service providers and government agencies rely on CA solutions to monitor and manage the performance of their IT infrastructure,” said Tom Hayes, vice president of product marketing, CA.

 

“We are delighted to bring our CA Network and Voice Management and CA Wily Application Performance Management solutions to market with a trusted and valued partner that promises to deliver exceptional service to our customers,” added Hayes.

 

“By combining forces to deliver services around the CA Network and Voice Management and CA Wily Application Performance Management solutions, Inforonics helps companies improve service availability while helping to lower the operational costs associated with monitoring and managing application and network performance,” said Bruce Mills, president at Inforonics.

 

Mills expressed his confidence in the company’s expertise in the area of systems, networks and application performance management that will add a tremendous amount of value to the products CA brings to market.