CoreMatrix Annoucnes New Features and Functions for SalesForce.com

CoreMatrix (News - Alert) Systems, a provider of business and technology consulting services connected to the planning, design, implementation, and support of on-demand software solutions, has launched a set of new services aimed at improving user adoption and maximizing return on investment (ROI).

 

Apart from the recently introduced Rapid Application Development, the company has announced two new services - User Adoption Accelerator and Experts on Demand.

 

“On-Demand CRM solutions like salesforce.com are ‘living systems.’ They require constant enhancements to keep up with the changing business requirements. CoreMatrix consultants with their expert knowledge of the application and best practices can take this burden off of companies so they can focus on their core business and see a faster return on their investment,” said Paul Nix, co-founder of CoreMatrix Systems.

 

User Adoption Accelerator improves time-to-value through training, minor application customization and change management. User Adoption Accelerator includes user adoption plan and progress reports, change management expertise, and application and process fine tuning.

 

Experts say on-demand is yet another innovative service that lets companies outsource the on-going maintenance and support of SaaS (News - Alert) products like salesforce.com, to a dedicated consultant with extensive knowledge of the application and best practices.

 

This service offers on-going maintenance and dedicated support including proactive notifications of new application features, system maintenance, custom dashboards and reports, and recommendations on third-party applications and best practices.

 

In order to enable customers with these newly announced set of features and functionalities, the company is offering an upgrade optimization strategy that lets them take advantage of the new release of salesforce.com.