Report: Many Companies Struggle with Network and Application Performance

According to a benchmark report titled “The Value of Network and Application Visibility: Improving the Usability of Performance Data,” by Aberdeen (News - Alert) Group, although as many as 85 percent of organizations have collected more network and application performance data over the last two years, just 41 percent have managed to resolve problems associated with network and application performance.

 

The report says that Best-in-Class organizations spend $146 per user annually on labor cost to manage network and application performance. Other organizations spend $253 per user annually.

 

According to Bojan Simic, a research analyst at Aberdeen, the research shows that 44 percent of organizations that increased the amount of data collected on network and application performance over the last two years experienced no improvements in their ability to prevent performance issues.

 

“This poses the question: Is a basic ability to monitor and analyze network and applications associated with any operational and business benefits for end-user organizations?” Simic said. “The answer is: Not necessarily. As complexity of managing network performance is increasing, the key for gaining benefits from achieving full visibility into network and application performance is not in the quantity of performance data collected, but in developing capabilities that would allow organizations to improve usability of this information.”

 

The report says that Best-in-Class, Industry Average and Laggard organizations have almost equivalent percentages of network and application performance management budgets allocated to network and application visibility solutions. It is the network and application visibility strategies that set apart Best-in-Class performance.

 

These strategies include: deployment of technology capabilities for ensuring an increase in the amount of performance information collected and improvement in usability of this information; strong focus on visibility into application performance; and the ability to measure network and application performance from an end-user’s perspective.

 

A Harte-Hanks Company, Aberdeen specializes in fact-based research and market intelligence. It has benchmarked more than 30,000 companies in the past two years and has helped drive market awareness, create demand, enable sales and deliver meaningful return-on-investment analysis.