SoundBite Announces Compliance with Payment Card Industry Data Security Standard

SoundBite Communications (News - Alert) has released its compliance as a service provider under the Payment Card Industry Data Security Standard (PCI DSS). PCI Compliance is a key requirement for working with financial institutions, card issuers and retailers.

 

Through this compliance with the industry standard, the company said that it is demonstrating its ongoing commitment to protect cardholder data. In addition, it’s providing independent validation that its technology is adhering to the payment card industry's security standards.

 

This latest announcement certifies that the company supports and meets all practices and requirements developed by the PCI Security Standards Council to protect sensitive payment card information from being compromised.

 

Under the PCI Data Security Standard, in order to be considered compliant, a service provider must demonstrate that it has controls, procedures and technology in place that covers the 12 PCI DSS requirements in categories.

 

These categories include building and maintaining a secure network, protecting cardholder data, maintaining a vulnerability management program and maintaining an information security policy.

 

Company officials said that their company demonstrated its compliance by undergoing an on-site PCI data security review conducted by an independent Qualified Security Assessor.

 

Conducted annually, the independent review is required of any Level 1 service provider. The Level 1 category is defined as any service provider or payment gateway that stores, processes, or transmits more than one million payment transactions annually.

 

“We are pleased to receive independent, third-party verification from the PCI Data Security Standards Council that our IT security policies and practices meet the highest standards in the industry,” said Ed Gardner, director of security and compliance at SoundBite Communications.

 

He also said in a statement that with the real world concerns about data fraud and identity theft, it is vital that organizations work with service providers that adhere to the highest security standards or else they are opening themselves up to the kind of risk that could mortally wound their business.

 

SoundBite provides on-demand, integrated multi-channel communications solutions, offering integrated voice, text and email messaging solutions.

 

Earlier this month, company announced that that its integrated, multi-channel Intelligent Communications Platform has been effective in helping student loan originators, guarantors and collection agencies contact and communicate with student loan borrowers.