infoTECH Feature

October 09, 2008

Baton Rouge Water Company Selects Trimble to Streamline Operations and Increase Efficiencies

Baton Rouge Water Company in Louisiana has selected Trimble (News - Alert) Fieldport software to enhance its utility field operations, according to the company.
 
Trimble applies technology to make field and mobile workers in businesses and government significantly more productive.
 
Solutions are focused on applications requiring position or location-including surveying, construction, agriculture, fleet and asset management, public safety and mapping. In addition to utilizing positioning technologies, such as GPS, lasers and optics, Trimble solutions may include software content specific to the needs of the user.
 
Wireless technologies are utilized to deliver the solution to the user and to ensure a tight coupling of the field and the back office. Founded in 1978 and headquartered in Sunnyvale, Calif., Trimble has a worldwide presence with more than 3,600 employees in over 18 countries.
 
Trimble Fieldport software is an automated Geographic Information System (GIS)-based field work and asset management solution.
 
Trimble's Fieldport software is currently used by electric, gas, water and wastewater utilities throughout the U.S. to serve millions of residential and commercial customers nationwide.
 
Baton Rouge by implementing Trimble Fieldport software is trying to optimize its processes for asset management, maintenance, repair operations, and maintenance work planning and scheduling.
 
In addition, an enhanced management reporting functionality is expected to help the utility department improve its asset performance, reliability and ensure that the right resources are available to the field worker at the right time.
 
With Fieldport software, Baton Rouge will work toward restructuring other critical work processes such as customer field service, GIS mapping and tracking, field inspection, inventory planning and field data collection.
 
"The Baton Rouge Water Company is committed to better serving the needs of our community and we believe that Trimble Fieldport will help pave the way for increased efficiencies in our asset management and field service activities," said Patrick J. Kerr, president of the Baton Rouge Water Company, in a statement.
 
The Baton Rouge Water Company serves over 155,000 commercial, industrial and residential customers by providing reliable water services, engineering, construction and maintenance. Baton Rouge, the state capital of Louisiana, has more than 225,000 residents. Nearly 700,000 people live in the greater Baton Rouge Metropolitan area.
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is The Compelling ROI Benefits of Contact Center Quality and Performance Management Technologies, brought to you by Voice Print International (News - Alert).

Anil Sharma is a contributing editor for TMCnet. To read more of Anil's articles, please visit his columnist page.

Edited by Tim Gray
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