infoTECH Feature

September 15, 2008

BT HP Alliance Extends Contract for Building Networked IT Infrastructure

BT (News - Alert) announced that it has signed a $660 million contract amendment with HP to deploy and support BT’s servers and storage for the next seven and a half years. This continued alliance will reinforce BT’s ability to meet customer needs today and into the future, while delivering significant cost reductions.  
 
HP will continue to deliver Service Desk and End User Services to a population in excess of 100,000 users across BT in the United Kingdom according to the agreement.
 
Francesco Serafini, senior vice president and managing director of the EMEA division tat HP said in a statement that HP will support the management and transformation of the BT technology environment into an increasingly agile, cost-effective infrastructure designed to deliver what BT business requires.
 
In May 2004, a global alliance was created between HP and BT to address the requirements of companies for a converged service approach to IT and communications.
 
According to a source, BT HP Alliance has created more than $5.3 billion of new revenue since 2004. It recently received industry recognition by winning the 2007 Alliance Excellence Award from the Association of Strategic Alliance Professionals (ASAP).
 
BT consists principally of four lines of business BT Global Services (News - Alert), Openreach, BT Retail and BT Wholesale. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services.
 
“This contract renewal offers BT competitively priced services across a number of key areas of our IT infrastructure,” said David Butcher, managing director, Service Introduction, BT Operate. “HP is a key partner for BT and this deal will create the platform for accelerated innovation and delivery of services for our customers.”
 
The deal signature demonstrates the ongoing commitment in the strategic relationship between the two companies. The working partnership between them transforms and simplifies customers’ networked IT services and provides better costs points, flexibility, service levels and time to market for BT’s customers.
 
HP, a technology company, provides printing and personal computing products and IT services, software and solutions that simplify the technology experience for consumers and businesses.
 
It has announced it has completed its acquisition of EDS (News - Alert), a $22 billion-plus global technology services, outsourcing and consulting leader that pioneered the IT outsourcing industry. HP claims to have successfully acquired 26 companies over the past three and a half years, developing substantial experience in integrating new businesses.
 

INTERNET TELEPHONY Conference & EXPO — the biggest and most comprehensive IP communications event of the year — is going on this week (September 16-18, 2008) in Los Angeles, California! The show features three valuable days of exhibits, conferences, and networking opportunities you can’t afford to miss. Be sure to check out TMCnet.com and blogs from Rich Tehrani, Greg Galitzine, and Tom Keating for news highlights from the show. See you there!

 

Jyothi Shanbhag is a contributing editor for TMCnet. To read more of Jyothi's articles, please visit her columnist page.

Edited by Mae Kowalke
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