infoTECH Feature

September 09, 2008

BT Enhances Reliable Deployment of Services Using Mu

Mu Dynamics today announced its partnership with BT (News - Alert), a provider of network IT communications solutions. BT is using the Mu-4000 Service Analyzer to support the evaluation and testing of proposed services on the UK’s Defense Fixed Telecommunications Service (DFTS) network.
 
“With Mu’s Service Analyzer we are able to baseline the reliability of every vendor and potential system prior to making a purchase decision – proactively detecting any problems that could lead to disruption or downtime in our production networks,” according to Matt Graff, BT’s defense account manager. “The automated analysis performed by the Mu-4000 is far more comprehensive than any manual process or point product solution we have evaluated to date, and this will be critical to BT as we implement our next generation of real-time network infrastructure and services.”
 
BT, which started operating in 1997, renewed the contract in 2005 to 2012. The network supports a broad range of services to the 230,000 users at the Ministry of Defense (MOD), which places more than 750,000 VPN calls a day and sends two million emails per week through the DFTS EGS (Enterprise Gateway (News - Alert) Service). Under the MOD’s Defense Modernization Program, BT is in the process of introducing a new core network that aims to enhance services while reducing tariffs paid by the MOD.
 
“Network operators like BT are vigilantly pursuing comprehensive and proactive service assurance programs by gaining the upper hand on the increased complexity of today’s converged IP networks,” said Adam Stein (News - Alert), vice president of marketing at Mu. “The Mu Service Analyzer is purpose-built to satisfy increasing complexities. This enables operators to accelerate the rollout of new and enhanced VoIP, IPTV (News - Alert) and IMS architecture-based services, while ensuring any NGN service delivers the high levels of availability and reliability needed to maintain customer satisfaction and reduce churn.”
 
The Mu-4000 Service Analyzer is adopted in more than 100 installations by global network operators and their vendors. The Mu solution automates the detection, isolation and elimination of a wide range of weaknesses in IP-based networks and supplier products, maximizing network operator service availability and network uptime. With the Mu-4000, network operators eliminate many sources of costly downtime, avoid reputation damage, ensure customer satisfaction is maintained at the highest levels possible, and reduce costly customer churn.
 
BT provides communications solutions and services in 170 countries. It provides networked IT services; local, national and international telecommunications services, broadband and internet products and services and converged fixed/mobile products and services.

Arun Satapathy is a contributing editor for TMCnet. To read more of Arun's articles, please visit his columnist page.

Edited by Eve Sullivan
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