Airtel Picks Oracle Communications Network Integrity to Optimize Fiber-Optic Network

Integrated Communications service provider, Bharti Airtel (News - Alert) Limited (Airtel), has chosen Oracle Communications Network Integrity to optimize the use of its extensive national fiber-optic network.

 

As telecom industry is facing the need to gain operational excellence, there is a greater demand for intelligent applications to manage the network. Enterprise Software Company, Oracle’s (News - Alert) application is one of the most widely accepted communications by several top telecom companies in the world. Oracle Communications integrates industry-specific BSS (Business Support Systems) and OSS (operational support systems) solutions with the capabilities of Oracle's industry-leading enterprise applications, business intelligence tools, and carrier-grade middleware and database technologies.

 

Oracle Communications enables service providers to deliver next generation convergent services rapidly, increase customer satisfaction and loyalty, and reduce costs in the business and the network.

 

Oracle is a significant provider of OSS and business support systems (BSS) to Airtel since 1997.

 

"Our deep relationship with Airtel gives us an opportunity to deploy cutting-edge communications software products in the rapidly growing Indian market”, said Bhaskar Gorti, senior vice president and general manager, Oracle Communications.

 

By choosing Oracle Communications Network Integrity solution, Airtel will have enterprise-wide visibility of its network assets through constant auditing of inventory data quality and providing a user-friendly mechanism to identify and reconcile data discrepancies.

 

Further, Airtel can improve service-provisioning capabilities and reduce errors, allowing improved customer satisfaction. It will also help Airtel optimize its capital expenditures for its extensive national network.

 

Airtel leverages Oracle's comprehensive suite of communications applications, including several components of Oracle Communications Service Fulfillment Suite, Oracle E-Business Suite, Oracle CRM, Oracle Fusion Middleware and Oracle Database.

 

"We have used Oracle's technology, business applications and communications industry applications for 10 years. The new network discovery and reconciliation product will greatly enhance Airtel's network utilization and enable us to further improve provisioning accuracy with reduced errors -- all leading to improved customer satisfaction," said Jai Menon, director of customer service and information technology, Bharti Airtel (News - Alert) Limited.