infoTECH Feature

December 21, 2011

ARINC Managed Services Signs Deal with UK's Amor Group

ARINC (News - Alert) Managed Services (AMS), a provider of communications, engineering and integration solutions for commercial, defense and government customers has partnered with Amor Group, a business technology solution company to offer Amor’s BLIPTrack wait time solution to the North American aviation market.

Leveraging its airport IT resources throughout North America, ARINC Managed Services will offer a delivery and support network for Amor PAXPath+ suite of airport technologies, including Amor’s BLIPTrack automated wait time measurement.

“ARINC Managed Services is a world leader in managed IT services and support for airports,” said Chris Forrest, managing director, ARINC Managed Services, in a statement. “We are pleased to expand our services to support this new technology. Predicting waiting times in front of security is another way to enable an improved passenger experience.”

The partnership is important for the industry as BLIPTrack’s management of airport queues is a critical part of customer service at airports. In line with the growth of new and bigger planes, there will be increased passenger pressure on airports, especially those used as transfer hubs for onward travel.

“This agreement with ARINC delivers a powerful proposition to the US aviation industry,” said Martin Bowman, transport sector director for Amor Group. “ARINC are experts in integration and support with an outstanding track record in the global aviation market. The combined knowledge of airport operations from our two companies is unrivalled anywhere in the world.”

Recently, ARINC Managed Services announced the opening of its new headquarters in Annapolis, Maryland. AMS recently moved staff from a previous location south of Annapolis to its new headquarters which is located at 170 Jennifer Road.

In addition to the Annapolis headquarters, AMS maintains on-site offices at many of the world's largest airports, as well as Anne Arundel County's own Baltimore/Washington International Thurgood Marshall Airport.

Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Jamie Epstein

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