infoTECH Feature

February 26, 2018

Amdocs Embraces Automation, DevOps, Microservices, ML

Today, Amdocs (News - Alert) unveiled a new solution called AmdocsONE that leverages automation, DevOps, machine learning, and microservices. It aims to help communications services providers expedite the delivery of new services – including content-based ones.

Here’s what’s new.

The Amdocs Autonomous Service Assurance solution: This enables autonomous network operations via automation, and promises reduced costs and faster troubleshooting and problem-solving.

atomIQ: This bridges legacy and digital operations. It provides service providers to easily leverage and have a single view of hybrid IT environments.

CatalogONE: This open, cloud native catalog solution allows service providers launch new services in minutes. And it gives executives and marketers a simple user interface, analytics dashboard, collaborative processes, and intelligence. So they can rapidly define, create, implement, test, launch, manage, and analyze new services and promotions.

The CSP billing and back office giant announced the digital transformation play at Mobile World Congress (News - Alert). The AmdocsONE reveal comes less than a week after the company closed its Vubiquity acquisition. (Vubiquity is now part of the Amdocs Media Division.)

Vubiquity gives Amdocs licensing, processing and delivery capabilities so it can better address premium content. We interviewed Amdocs CMO Gary Miles last week. And he noted AT&T’s efforts to buy Time Warner, and the Comcast (News - Alert)-Universal pairing, in discussing AmdocsONE. He also mentioned interest by content producers like Disney in reaching the maximum number of eyeballs.

It can be complicated to deal with the distribution, security, timestamp of content, he added. But, he said, CSPs want to bundle content with connectivity for stickier offers and customer retention.

AmdocsONE aims to make that – and the creation and introduction of other capabilities – faster and easier. The fact that it’s based on DevOps thinking and microservices architecture enables that, Miles said.

He added that every 20 years, there’s a big shift in IT. The one happening now involves the cloud, DevOps, and microservices, he noted. That signals moving away from monolithic software and systems, and toward modular and flexible ones.

However, not all functions will be moved to microservices – at least not right now. For example, he said, rating and billing require heavy processes, so Amdocs is not moving them to microservices at this point.

Edited by Mandi Nowitz

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