TeamQuest Acquisition of PureShare Brings IT Insight to Users

TeamQuest announced recently that it had acquired PureShare (News - Alert) with the objective of integrating both companies’ products into a complete solution that provides IT departments an accurate, real-time view of operations. Each different type of company stakeholder will have a view of information consistent with the nature of the work they perform.

Clear Lake, Iowa-based TeamQuest Corporation develops IT optimization software. These are solutions to help IT departments with predictive analytics, capacity planning, improving performance, and event monitoring.

With these tools servers, cloud environments, applications, middleware, databases, and networks can be analyzed and monitored. Results from those processes can then be collected and provided to management, allowing them to allocate resources to improve performance.

Based in Ottawa, Canada, PureShare develops business value dashboards that provide summarized information about complex IT environments. These can be used to display information from enterprise systems, call centers, and managed service providers.

One of the objectives of the acquisition is that it allows TeamQuest to provide businesses with, as TeamQuest CEO Paul Hesser put it in a company video, “A view into IT in their ‘native language’.”

This allows those in charge of managing and planning IT operations to have a view of the system in technical terms. Business managers get simpler views that simply inform them of the status of services. Executives are able to see how well the system is helping the company meet its goals.

The potential benefits of the PureShare acquisition could be significant for TeamQuest. IT environments continue to grow more complex, especially as more companies turn to SDN and NFV. Dashboard interfaces that let admin types know quickly what the health of their systems is to save time in troubleshooting problems.

TeamQuest has taken this concept a step further, realizing that the different roles in companies can all benefit from dashboard views of their IT environment; it’s just that they need to see only the information that is relevant to them. That’s a valuable tool to companies with sophisticated IT environments that have struggled to diagnose performance issues and determine if they are getting a good return on their technology investments.