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March 11, 2014

Tribridge Achieves SOC 2, SOC 3 Reports for Concerto Cloud Services

Tribridge, a cloud technology and business application provider, recently announced that it has succesfully achieved SOC 2/SOC 3 (Service Organization Control) reports from the AICPA (American Institute of Certified Public Accounts) for its Concerto Cloud Services.

“We are pleased to earn the coveted SOC 2/SOC 3 reports and believe this third-party assurance of Concerto Cloud Services’ policies and processes underscores the high security and availability of our systems as well as our dedication to protecting customer data,” said Greg Pierce, vice president of Concerto Cloud Services. “We are committed to performing the examination in future years to ensure the seamless continuation of our cloud operations and services.”

An independent certified public accountant (CPA) examined the firm and found its Concerto Cl to be in compliance with the AICPA’s Trust Service Principles. It was determined that Tribridge meets the security and availability criteria for SOC 2 and SOC 3, protected from unauthorized access and available for operation as promised. Other Trust Service Principles demonstrated by its services include processing integrity, confidentiality and privacy.

Security and availability are important in an enterprise context. Businesses want their information to be private, especially when money is involved.

The Target (News - Alert) discount retail chain is still reeling from a massive breach of credit card information last year, which was reflected in a hit on its profits in the company’s recent earnings report. As for availability, business customers expect a certain level of reliability from vendors. Many of them try to ensure a minimum level of service through Service Level Agreement (SLA).

These traits are essential to Tribridge, as the company focuses on applications like enterprise resource planning (ERP), human resources and customer relationship management. The company’s focus on these areas is one of the reasons it acquired Intelladon, a company specializing in cloud Human Capital Management, last year, and why SOC 2/SOC 3 certification is important for the company. 

Edited by Blaise McNamee

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