One of the new innovative technologies being showcased this month in Berlin is 8-SWITCH, a complete GUI and run-time server solution for FreeSWITCH. jtel, a vendor of advanced solutions for the telecommunications industry, providing ACD, data and audio conferencing, IVR, solutions for intelligent networks and their multi-client control via Web portal solutions, offers FreeSWITCH as an increasingly popular open-source telephony platform.
FreeSWITCH is designed to be scalable and cross-platform, providing media processing and multi-protocol routing capabilities. However, the adoption of FreeSWITCH by carriers and enterprises has accelerated slowly. Its appeal lies in its CAPEX benefits, programming and configuring, but one drawback is that, despite the popularity, FreeSWITCH installations remain a complex task, which often requires specialist programming skills.
In addition, there may be unforeseen OPEX (News - Alert) costs, which can undermine the long-term business benefits and ROI of such deployments, resulting in potential FreeSWITCH deployments to support multiple applications.
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According to jtel, 8-SWITCH solves this problem by providing a simple, intuitive means to configure, manage and extend FreeSWITCH, enabling users to add new services, customize their installation, quickly and efficiently. This significantly enhances ROI and accelerates time to market for new services – while reducing OPEX costs.
The GUI is supported by jtel’s telco-grade Application Server, which provides a complete, secure run-time environment for real-time services.
"The benefits of FreeSWITCH are well known, but the hidden costs can have unforeseen impacts on business value. Now, users can take advantage of our proven solution to maximize the return from their investments," said Lewis Graham, MD of jtel. "What's more, we make it possible for users to easily add capabilities and services to exploit new markets and ensure differentiated offers without requiring specialist development resources.”