Enterprise applications such as Customer Relationship Management (CRM) are the key drivers of increased Multi-Protocol Label Switching (MPLS) traffic and one of the top drivers of increase in Internet traffic, says a new survey from Talari Networks (News - Alert).
The survey, conducted on more than 200 IT professionals worldwide, also shows that on an average there are 14 WAN-related incidents a year that negatively impact one or more of a company's business-critical applications.
These results indicate WAN plays a major role in deciding the company’s ability to function as business-critical, real-time applications, such as voice and video, public cloud apps and services and the use of mobile devices in the workplace continue to grow, said Talari's president and CEO Emerick Woods.
According to Talari Networks survey, the important factors that will impact WAN in the next 12 months are improving application performance (42 percent) and providing better support to real-time applications (32.4 percent).
However, roughly two-thirds (67.7 percent) of IT organizations currently don't prioritize applications or they only prioritize applications in a static manner.
Prioritizing business-critical application traffic (20.3 percent) is as important to IT organizations as is increasing security (20.3 percent). Also, 29.5 percent of respondents said support for mobile workers will have the biggest impact, while 29 percent pointed to reducing cost.
More than 50 percent of IT organizations use the Internet to carry between 1 percent and 40 percent of their traffic.
Failure of business-critical applications leads to serious fallouts including pressure for CIOs from their boss or related business unit manager (44.4 percent); tarnished reputation of the IT organization (43.5 percent); and revenue loss (38.2 percent), the survey said.
Additionally, 86.5 percent of respondents also agreed that their WAN negatively impacts business-critical applications either occasionally or frequently.
According to Woods, the survey data points to a strong disconnect and the need for IT organizations to better align their activities with the goals of the company's business unit managers.“While often difficult to fulfill those requirements, the ramifications of degraded network performance can bring a company to a complete halt, resulting in lost revenue and customers,” Woods added.