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January 31, 2014

2nd Watch Selected by TicketsWest

TicketsWest, one of the nation's largest and most established full-service national ticketing distributors, has selected 2nd Watch, Inc., to migrate a critical component of its business to AWS.

TicketsWest has partnered with 2nd Watch, a global player in building, deploying and managing Amazon Web Services (News - Alert) (AWS)-based IT operations for the enterprise, to move its content management system (CMS) and websites to the cloud.

"The decision to upgrade our hosted solution for was of extreme importance. Our ecommerce goals mandate that we reside in a scalable environment that can accommodate large bursts of traffic for high-demand events," said Dusty Kurtz, vice president of TicketsWest, in a statement.

"In our industry downtime is not an option, so we appreciated 2nd Watch's expertise in helping design a configuration that afforded us the stability and flexibility we desired," said Kurtz.

"We knew migrating to the cloud would be beneficial, but we also recognized the need for an experienced partner to lead the initiative," said David Barbieri, CIO, TicketsWest.

Barbieri said that with its vast experience migrating companies to AWS, and the company’s past experience working with the company, 2nd Watch was a natural choice for this project.

He said that its strong team and intimate knowledge of the platform led to a seamless transition that has delivered a noticeable improvement in performance, reliability and scalability.

Officials with 2nd Watch said that upon deciding to move to AWS, TicketsWest engaged with the company to determine the solution architecture, application delivery, and business and IT strategy of the migration to ensure uptime and optimal user experience.

Company officials pointed out that following this review, 2nd Watch designed and built TicketsWest's application using a Virtual Private Cloud (VPC) configuration, multiple web servers across several availability zones to ensure high availability, and AWS CloudFormation, thus providing TicketsWest version control of their AWS infrastructure.

Matt Gerber, executive vice president, sales and marketing, 2nd Watch said that the success of this project is a testament to the combined work of the TIcketsWest and 2nd Watch teams, and exemplifies the need for experience in navigating the complexities of deploying applications in AWS.

"Based on the positive results of these efforts, I'm confident we'll be working with TicketsWest on future projects," said Gerber. 

Edited by Ryan Sartor

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