The new service is said to offer a range of benefits to its clients, including zero administration and hybrid local and cloud backup. The cloud service is available to the entire business customer base of Ricoh Canada through the company’s resellers and sales teams in Canada.
All aspects of the new cloud storage service is monitored and managed remotely by Ricoh, so customers no longer have to invest time and energy on administration.
Ricoh promises all data to be encrypted both in-transit and at-rest, and has located its entire cloud infrastructure in Canada.
Users of this service will enjoy secure file sync and share capabilities as a managed service, in addition to mobile access to files while on the go.
"We launched RCloud Services with a strategic view of creating added-value Canada-based cloud services for our customers, keeping their data secure and in compliance with their requirements," said Eric Fletcher, vice-president, marketing, Ricoh Canada.
CTERA's cloud storage platform is powering this service and was chosen for its ability to meet important requirements set by Ricoh Canada. Ricoh searched for scalability and centralized management features for its sites and end-users. The company also looked for integration with multiple storage infrastructure back-ends. All these requirements were addressed by CTERA, said Ricoh.
"Our partnership with Ricoh Canada demonstrates how CTERA's technology can empower IT service providers to rapidly launch and manage branded cloud services, while eliminating the need for custom development and integration," said Don Fuller, senior director of Sales at CTERA.
Earlier this year, CTERA Networks partnered with Cloud49 to deliver a hybrid storage solution called Cloud49 Backup AS (Advanced Security) to Federal customers using AWS GovCloud. The new service features CTERA's cloud storage gateways at the customers' premises.