Whoa.com Says Giddy Up to IT Monitoring

One of the keys to service provider profits is efficiency, and much of that efficiency can come from proper monitoring.

Whoa.com understands this and just ponied up the cash to use IT monitoring software from ScienceLogic (News - Alert). This is all to help support what Whoa hopes is substantial growth based on new services that leverage the ScienceLogic platform.

Besides supporting new services, ScienceLogic monitoring lets customers see for themselves how their apps are functioning.

The ScienceLogic tool supports multi-tenancy, a must for any serious service provider: It offers “multiple levels of view segmentation, by user profile, customer profile, geography profile, technology profile, and many other profiles,” the companies said.

Here are some of its other features, as described by Whoa:

• “Ability to customize dashboards: Intuitive, smart dashboards can be built in 90 seconds, are easy to use and understand, and always updated with the latest information.
• Real-time visibility: Reports, analysis, and maps show problems immediately for quick correlation and issue resolution.
• Integration: The open architecture provides automated integrations already established with dozens of other technologies Whoa.com relies on.
• Scale: ScienceLogic's appliance based products are able to easily scale in parallel with Whoa.com's high growth expectations using super-efficient, built-in upgrade options.”

Whoa isn’t pulling in the reins when it comes to bragging about its plans, and believes its upcoming offering will have real horsepower. “We are building the Bentley of cloud services by using ScienceLogic. ScienceLogic is the key to our philosophy of using best-of-breed systems to empower our customers,” said Mark Amarant, founder and CEO of Whoa.com. “ScienceLogic will allow us to provide differentiated services in a high growth market -- for example, ScienceLogic's trouble ticketing system will be provided free to all of our cloud channel partners no matter what infrastructure their end users have. As a result, ScienceLogic has enabled us to differentiate ourselves in the cloud service provider space and accentuate the efficiency and transparency of customer self-service.”

ScienceLogic’s monitoring software tracks performance and status across distributed systems, including event tracking, network status, asset management and service desk. The company has some 15,000 service providers and other customers using this software.