infoTECH Feature

May 16, 2013

Westinghouse Lighting Switches to Zetta.net for Data Backup

To optimize the backup and recovery of business data produced by design, manufacturing and marketing operations, Westinghouse Lighting has selected Zetta (News - Alert).net's cloud server backup and disaster recovery as a service (DRaaS) solution. With the new solution, Westinghouse will have to spend 50 percent less time on backup management compared to its previous tape-based backup solution. 

Westinghouse’s 35+ servers, including 10 virtual servers, produce more than 5.5TB of data every week, including creative images, marketing content, ERP information and Microsoft (News - Alert) Exchange email data, that must be backed up every week. This critical data needs to be reliably protected for easy access and recovery in the event of downtime or a natural disaster.

"We were having trouble with our backups every week," said Carol Nestor, an IT support specialist with Westinghouse Lighting, in a statement. "The Backup Exec restores were cumbersome and sometimes couldn't even be executed because the backups were not complete."

Due to connectivity problems faced with their earlier archaic tape-based backup solution, Westinghouse started to explore options for online server backup. To avoid purchasing any more hardware or tapes, Westinghouse wanted a software-only solution that supports both Windows and Mac systems, and would restore data fast and easily so it would never have to wait for a recovery again. Furthermore, for improved performance of its disaster recovery solution in the event of a natural disaster, the company wanted to backup the data at an offsite location.

"The Zetta.net solution met all of our needs," said Jesse Reyna, IT support supervisor for Westinghouse. "There are no appliances to hassle with, it has a very simple management dashboard, and restores are simple and easy. Even better, because it backs up our data offsite we were able to cancel our expensive offsite storage service. We're spending at least 50 percent less time managing our backups compared to our previous tape solution. Zetta.net has been excellent -- from its responsive, 24x7 customer service, to its easy-to-manage and incredibly reliable cloud server backup solution. We couldn't be more pleased."

During Hurricane Sandy, Westinghouse did a pilot of Zetta.net's disaster recovery solution. In the test, the company was able to successfully backup its critical transaction database to the East Coast data center.  The customer service team helped them to replicate the data to the West Coast data center just in time before Hurricane Sandy affected the area. When the hurricane passed and operations were resumed, they simulated a restore test, which worked successfully without any hiccups.




Edited by Alisen Downey
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