As a developer for IT service providers, VARS, ISVs and MSPs, ConnectWise (News - Alert) provides solutions designed exclusively for the IT channel. After 29 years of service, the company has achieved 70,000 users of IT professionals.
This achievement makes it the leading professional service automation platform for IT service providers in the world.
Professional services automation platforms give IT service providers the tools they need to control the different aspects of a business in one centralized system.
The service ConnectWise provides gives IT professionals the tools they need to automate business processes so they can help their clients become more efficient in their business operations. This has helped them achieve integration with CRM, billing, employee scheduling, mobile support, project management, sales, service and service level agreements (SLA).
The company’s platform is used by system integrators, software developers, IT service providers and government organizations, as well many partners who collaborate with each other on some of the best ideas and practices.
With 70,000 users, partners and its IT Nation, the company has a system in place where it responds quickly to the evolving needs of its customers there by creating the next generation of solutions as it is needed.
“Our success is based on our commitment to the innovation and development of our award-winning software and solutions, our dedication to the growth and well-being of the IT Nation community, and the cultivation of a developer network that has resulted in our integration with more than 60 business-critical applications. Our users, ISVs and third-party technology providers, and authoritative resources such as industry trade publications, have all helped us achieve this all-time high and we're proud of our growing family," said Arnie Bellini, ConnectWise CEO.
The platform gives businesses the tools they need to simplify and integrate processes to make them more efficient in sales, marketing, account management, finance management, project management, service management, communication, procurement and inventory, dashboards and reporting and other processes specific to their needs.
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