Telesphere (News - Alert) is a provider of cloud-based unified communications services for businesses. Rated as one of the top growing companies in the United States, the company has done it again. This time the company is recognized for making significant advancements in BSS and OSS. Its Zeus OSS/BSS platform was recognized as a winner in INTERNET TELEPHONY magazine's 2012 BSS/OSS Excellence Awards by TMC.
Specifically designed and developed to service the rapidly expanding hosted PBX (News - Alert) and UCaaS industry, Zeus is Telesphere's proprietary provisioning and service management system. It allows users to manage work flow, establish schedules, perform flow-through provisioning and attain up-to-the-minute status reports in all areas including: Project Status; Billing; Service Configurations; Service Tickets and Service Needs; Site Operations and Management, including a consolidated view of locations; and Inventory Management.
With its easy-to-read dashboards, which can be custom configured to provide accurate and real-time views, managers and agents can better control and track ongoing operations, communications, sales and service throughout all areas of establishing and operating a company's UCaaS services, according to Telesphere.
The Fourth Annual BSS/OSS Excellence Awards by INTERNET TELEPHONY magazine recognizes companies whose business and operational support systems have contributed to the success of their clients' businesses.
Erik Linask (News - Alert) , editorial director of INTERNET TELEPHONY said in a statement that the BSS/OSS Excellence Awards provide recognition for contribution to the growth and innovation displayed in an increasingly complex and vital market. Linask also emphasized that only the companies who presented the best and most compelling solutions were granted a 2012 BSS/OSS Excellence Award.
"We are pleased to honor the companies that have made significant advancements in BSS and OSS with a 2012 BSS/OSS Excellence Award," Rich Tehrani (News - Alert), chief executive officer at TMC remarked.
Another recent report indicated that Telesphere expanded hubs for MPLS network, extended SIP Trunking services. The company now has a presence in 40 states and recently added MPLS hubs in Chicago and Atlanta. In addition, hubs are already managed by Telesphere in Pennsylvania, Oregon, Minnesota, Colorado, and Arizona.
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