Blizzard Entertainment (News - Alert), the maker of hugely successful computer games such as Diablo, Starcraft and World of Warcraft, is being sued because of the security tools it offers players to help prevent hackers from accessing their computers while on one of their games.
Players are offered the opportunity to purchase what is called an authenticator to help secure their account when logged on to the Battle.net service, which is used for Blizzard Entertainment gaming. This causes the system to periodically produce a series of random numbers that need to be typed in by a player to begin playing.
This is done for the purpose of securing a player’s account by the changing of the log in numbers, thus making it more difficult for hackers.
Benjamin Bell has filed a lawsuit claiming that Blizzard Entertainment forcing users to use authenticators and to have to use Battle.net in order to play is deceptive and unfair. Blizzard, he says, has made millions of dollars in profit making players buy these authenticator codes after they have purchased the game, which costs more than $10.
Bell believes the company should directly oversee protecting player’s security, rather than it being outsourced to another source.
Bell contends that Battle.net has stolen the personal details of the players who have purchased the authenticator codes through Battle.net. A login name and password is required to enter the site and he believes it is that information that is being stolen, which could possibly lead back to the computer being used to play the game on.
He feels Blizzard Entertainment should better inform players of these possibilities.
In the lawsuit, Bell is seeking damages from Blizzard Entertainment and seeks an injunction to force the company from charging for authenticators and against making players use Battle.net in order to play any of the games.
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