By Ray DeckThe primary partner behind ComputerSupport.com, Kirill Bensonoff, has been added to the docket of presenters at this year's ITEXPO (News - Alert) West in Austin Texas. Bensonoff will be delivering a session entitled "IT Gets Social" on Friday, October 5 at 9am in the Austin Convention Center. Reportedly, the session will offer an introduction to the world of "Social IT" and include demonstrations of some of the free tools on the market that enable IT professionals to inventory and manage networks. Bensonoff plans to demonstrate the utilization of active communities to interact with IT professionals in solving every day network problems.
The growing trend for many in Information Technology is to collaborate with users in diagnostics as opposed to the ivory-tower practices of the late nineties and early 2000's. This interface between technicians and non-technicians is a skill not often taught, yet it has become vital to successful network support throughout the industry.
Bensonoff's crowning achievement, the creation of ComputerSupport.com, offers 24/7 IT support, cloud hosting and staff augmentation to small and medium sized businesses around the United States. ComputerSupport.com's clients range anywhere from 10 to 250 employees and span many different industries. Bensonoff has been a respected voice in the industry with CustomerSupport.com being the recipient of several awards from the likes of the Boston Business Journal and CRN Magazine. His presentation will benefit from both academic study of market conditions and real world experience.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO. Follow us on Twitter.