TELUS Improves Subscriber Experience with Openet Policy Manager

TELUS (News - Alert) has chosen Openet Policy Manager for providing an improved experience to its subscribers. The flexible Openet Policy Manager will also help TELUS achieve a competitive lead in the Canadian wireless market.

Ibrahim Gedeon (News - Alert), Chief Technology Officer at TELUS, said, “Despite a challenging timeline for implementation, the maturity of Openet’s product and the Company’s experienced team made it possible for us to deploy an LTE (News - Alert) ready, strategic policy platform, quickly and efficiently. Today’s policy management solutions need to be flexible and easy to configure, and Openet (News - Alert) Policy Manager meets those demands. The product provides a best-in-class PCRF (Policy Charging and Rules Function) solution that is the driving force behind our ability to offer a better experience to our customers.”

Operators are increasingly becoming dependent on policy management offerings with the growth in the policy backdrop. These policy management offerings not only enhance user experiences but also help the operators in generating additional revenue arenas. TELUS will benefit from improved revenue with Openet Policy Manager, which will enhance the subscriber experience by concentrating completely on the customers. The TELUS mobile networks will also include supplementary intelligence through the Openet PCRF. TELUS will be able to augment its identity-oriented services with this offering, which provides a base to enhance subscriber roaming experiences through instantaneous changes.

Chris Hoover, Vice President of Marketing at Openet, said, “With Policy Manager, TELUS is prepared to keep up with the ever-changing PCRF demands. The platform not only puts the tools in place to allow the company to shape a new subscriber experience, but at the same time drive incremental revenue from the initial deployment. We look forward to continue working with TELUS and deploying additional use cases that support its commitment to putting customers first.”

High performance transaction management software is provided by Openet to network operators. The Openet offerings provide instantaneous network engagement, insight, monetization, and power. A minimum of 80 customers spanning nearly 28 countries currently utilize Openet offerings. Openet assists operators to enhance their services from the customer point of view.  

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