Kroll Ontrack, the biggest provider of data recovery, legal technology, and information management solutions, just announced that its dispelled the top five myths regarding data recovery services. The compilation by the company was inspired by customer concerns about financial demands, complexity of services, resource availability, and misunderstandings about what this system offers. These things often make people hesitate to implement a data recovery solution or use such a service, possibly protecting them from disastrous losses.
VP, Todd Johnson (News - Alert) (News - Alert), of data recovery operations at Kroll Ontrack said, "Kroll Ontrack has 25 plus years of data recovery experience handling every kind of data loss from any kind of storage technology. We've heard it all, seen it all, and tracked it all, proving that data recovery myths can be disproved with the right technology, technical know-how, and approach to service."
Kroll Ontrack starts by disproving the myth that inexpensive data recovery solutions offer the same services as more expensive solutions. The company says that organizations that attempt to find the cheapest data recovery solution often finds itself a victim of hidden fees, and are also often charged for an unsuccessful attempt at data recovery. Kroll Ontrack advises organizations to find a provider that gives free consultations and offers access to a hands-on recovery engineer.
The second myth addressed by this company is that many organizations have not experienced a significant amount of data loss, making data recovery plans superfluous. Kroll Ontrack chimes in saying that companies should look at data recovery as a form of homeowner's insurance. There's nothing worse than becoming part of a statistic.
The third myth addressed by Kroll Ontrack is that an IT department can handle data loss. The company's point of view is that IT staffs don't always have the necessary preparation to get a full disaster recovery underway and handle the worst situations.
The fourth myth addressed by Kroll Ontrack says that data recovery isn't possible in certain situations with certain technologies applied to a company's IT infrastructure. The truth is that data recovery is never impossible. There's always a way to get data back from failed media.
Kroll Ontrack's fifth and final dispelled myth says that all data recovery companies know how to keep a business' data safe. The truth is that not all data recovery providers follow the same conventions, and some of them aren't as serious as you'd like them to be. Kroll Ontrack advises businesses to try to get as transparent a provider as possible.
Hopefully, these myths can ensure that no one gets caught biting the dust when the hard drive just decides to go “poof” one morning before you sip your coffee.