Canadian Startup Martello Technologies Intros Affordable Network Management

Ottawa Business Journal calls Canadian startup Martello Technologies Corp., founded in 2009 by former Mitel (News - Alert) executive Niall Gallagher, as a company to watch. Besides operating in the same field of communications, the two companies, Mitel and Martello, are also a part of the Wesley Clover empire of firms chaired by local serial entrepreneur Terry Matthews (News - Alert). Hence, as a reseller, Martello chief Gallagher has access to Mitel's customers and can tap Mitel’s experience when working on his nascent product network monitoring and remote access.

A recent OBJ report quoted Gallagher as saying, “Martello is not profitable yet, but it's growing with the help of this support and seed funding from Wesley Clover (News - Alert).”

Gallagher, formerly director of product management at Mitel, adds, "Mitel is a big partner of ours and our first sales have been to the Mitel channel. It's a big channel to the marketplace."

According to the report, Martello has been successful outside Canada, with major deals coming from Australia, the United Kingdom and Germany. On its website, Martello claims that its voice quality management, as well as its network performance fault monitoring and secure remote monitoring, will improve troubleshooting and employee productivity specifically for Mitel's resellers. It can help the reseller’s service business by allowing it to be more responsive to their customer’s issues, and know the problem before the customer calls them. 

Martello's chief Gallagher thinks that his company’s product open-source software-as-a-service (SaaS) is better than a branded product from market players like HP and IBM (News - Alert). Plus, it is cheaper than the competition.

Generally, because small companies don't have the time or resources to manage their own network and voice-over-Internet-protocol systems, Gallagher sees almost infinite market opportunity for his product in the small business space.

The OBJ report sums up Gallagher’s thoughts in few sentences. He concludes, "I saw a need, and the need was for a service that helped the small and medium enterprises and their resellers be more effective in how they offer their services. We offer an attractive ... service and then get it connected to all the customer networks, and then add value-added services."