Dual Delight for Nokia Siemens - Receives Two Awards from Global Telecom

Global Telecoms Business Innovation Awards, established in 2007, acknowledges innovation by service providers and technology suppliers in the telecommunications industry. It honored Nokia (News - Alert) Siemens Networks in a ceremony that took place June 7, 2011 in London.

Nokia Siemens Networks had the dual satisfaction of being recognized in the ‘Wholesale Service Innovation-Managed Service Innovation’ category and also in the ‘Wireless Network Infrastructure Innovation-Mobile Cloud Platform Innovation’ category.

The cloud-based communication platform that won an award had a couple of features that were rather innovative. The new auto-polling features allowed participants to interact with event organizers, with each other, with visitors and provide feedback about the event. In addition, the 'mobile welcome and registration services' feature for a large number of participants at large events was a novel way to greet visitors. The best part was that all this didn't require investment in any hardware or software

“Nokia Siemens (News - Alert) Networks cloud-based solution, as part of Cubio Tapahtuma Event, has enabled us to offer a cost-effective, scalable platform to realize a close interaction between thousands of participants and visitors, and the event organizer,” said Harry Järn, CEO, Cubio, in a press release. “We manage the complete infrastructure setup and the user interface, and provide necessary support for improving the interaction.”

Field Service Management that was developed as an SaaS (News - Alert) offering with the help of Empower, a field service provider, was being used by Empower to allocate work resources based on certain business criteria. Officials at the company claimed that this had increased the overall efficiency of the field engineers, allowing them to focus on the main tasks of actual maintenance and problem resolution rather than on work planning.

Juhani Vanhala, chief development officer, Empower Group was all praise for Nokia's SaaS offering and cloud based solution

In related news, the TeleManagement Forum (News - Alert) awarded Solution Excellence Award 2011 to Nokia Siemens Networks (News - Alert) for its automated approach to field service management.