To ensure the integrity of an enterprise’s IT infrastructure, isaac includes multiple layers of security. The solution will leverage the improved security capabilities of social network providers, such as Facebook’s (News - Alert) recent introduction of two-factor authentication.
Apart from raising the bar on delivering high quality service level agreements, this breakthrough technology will enable IT organizations to stay ahead of any potential networking issues. isaac’s unique innovation reduces the time to diagnose and resolve network issues from hours to seconds. Along with familiar social media interfaces including Twitter, Facebook, LinkedIn (News - Alert) and Chatter, updates can be made using any mobile device.
“With one sixth of humanity using either Facebook or Twitter, it’s only natural that new use cases would be developed for social networking platforms. By allowing network devices such as routers, switches and applications to securely join the social network, IT can use these familiar and accessible interfaces for more efficient, real-time interaction and communication, providing automated and predictive responses to network issues,” said Chris Crowell, president and CEO of Enterasys Networks.
A proactive solution for managing infrastructure and application services, Enterasys’ first of its kind technology provides the customers with an easy-to-use user interface – social media. To manage complex IT environments without any specialized skill or training, providing the following customer benefits, isaac leverages both the popularity and familiarity of today’s social media channels, cloud computing models and anywhere access via mobile devices, the company stated in a press release.
In October 2009, the company announced the availability of its “Peace of Mind” Trade-In Credit Program for customers of ConSentry. With this program, ConSentry customers can receive a 100 percent trade-in credit toward the purchase of Enterasys products. This is effective immediately through the end of the 2009 calendar year, Enterasys officials said. These solutions will help companies that have used ConSentry products in the past.
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