Nexenta Partners with Supermicro

Looking to offer value-added resellers worldwide an improved process to bring NexentaStor-powered devices to their customers, Nexenta Systems has partnered with OpenStorage solutions.

Supermicro, a provider of server technology innovation and green computing, will carry the combination of Supermicro’s 3U Super Storage Bridge Bay (SBB) solution and NexentaStor as a SKU in their price list as a continuation of the companies’ growing partnership. This is expected to streamline the sales process for Nexenta Certified Resellers. In August 2010, Supermicro became a premier-level partner in Nexenta’s Technology Partner Program.

Nexenta partners are trained to provide at least level 1 support for the total product and are able to triage and manage any issues that arise to resolution, irrespective of whether the issue is hardware or software related.

“Nexenta’s unique software-only storage approach drives higher margins for our resellers by allowing them to add NexentaStor and its implementation, integration, configuration and other value-added services to industry standard storage hardware,” said Jason Yoho, vice president of business development at Nexenta. “By adding the Platinum Support service, and working closely with Supermicro upstream to pre-certify, integrate and even install NexentaStor, we are confident we will further increase the profitability of our resellers.”

Targeted at enterprise customers who are using NexentaStor for mission critical use cases, and require Nexenta certified support staff to assist them in managing complex environments, Nexenta launched Platinum Support, a high-end support service on April 4. The benefits available for platinum users include an assigned technical account manager, frequent operational reviews and Nexenta reviews of important configuration changes. As it increases the market for OpenStorage-based solutions in enterprise and tier-one cloud and carrier environments, NexentaStor partners requested the Platinum Support service.

In September 2009, the company teamed up with Mezeo Software to offer a complete, service-enabled cloud storage solution to their clients. This allowed service providers to deliver their own branded cloud storage service using Mezeo Cloud Storage Platform along with NexentaStor from Nexenta Systems that provides a high performance and highly scalable storage infrastructure to support the Mezeo Platform and accelerate their time to market.