infoTECH Feature

January 21, 2011

Rove Mobile Admin Solution Manages IT Network And Infrastructure

As a provider of mobile IT management solutions, Rove’s award-winning solution, Rove Mobile Admin, is rapidly gaining popularity as a secure smartphone-and tablet-enabled IT management solution.

Using the Rove Dashboard solution, IT staff can take advantage of the unprecedented mobile access to incident detection, diagnosis, triage and resolution. IT administrators can make use of their mobile devices to get access to alerts, alarms, notifications and tickets that are generated by IT monitors and incident management systems, thus enabling them to quickly identify the cause of the problem and implement a solution.

In a release, Jeff Rountree, global network manager for Dover’s Pump Solutions Group (PSG) which is a world-leading manufacturer of industrial pumps and compressors said, “We use Microsoft’s (News - Alert) System Center Operations Manager to monitor a wide variety of security and server health issues. While email alerts for warnings and errors are available to us, setting them up takes a number of steps and our time. With the Rove Mobile Admin Dashboard my team can view alerts directly, without the need for any email escalations.”

Jeff added that Rove Dashboard alerts regarding their Exchange and/or Blackberry servers enabled them to take corrective action at the right time while being connected to the internet, thus providing value add services.

In a release, Russell Ure, president and COO, Rove said, “There is a growing awareness within IT organizations that robust, proven mobile solutions are required to effectively manage their networks and infrastructure. Rove Mobile Admin is increasingly seen as the preferred solution to address these needs.”

Network administrators can leverage the Rove Mobile Admin solution to securely access and perform management operations on an extensive array of IT servers and services including Microsoft Exchange Server, Active Directory, BlackBerry Enterprise Server, virtualized servers deployed with VMware and Hyper-V, Novell (News - Alert) NetWare, Symantec NetBackup and Backup Exec, Domino, Oracle servers and more.

Service management and monitoring platforms such as the BMC Performance Manager Portal, BMC Remedy Service Desk, CA (News - Alert) Service Desk, Microsoft System Center Operations Manager and Nagios can be also be accessed securely using the unique solution. With support for leading mobile operating systems including BlackBerry, iOS, Android (News - Alert) and Windows Mobile, the solution includes a suite of remote access utilities such as RDP, VNC, Telnet, SSH, TN3270 and TN5250 terminal emulation, and HP iLO.

Want to learn more about the latest in communications & technology? Then be sure to attend ITEXPO East 2011, taking place Feb 2-4, 2011, in Miami. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.


Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.

Edited by Janice McDuffee
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