Subject:::Information Technology eNews for Monday, September 29, 2008 eNewsletter it eNewsletter
 

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September 29, 2008

SolidSpace Introduces Remote Managed Services

SolidSpace, a provider of IT hosting and network solutions, has introduced Remote Managed Services.

By remotely accessing a business' e-mail server, firewall or other internet connected device, SolidSpace' s Remote Managed Services brings patch maintenance, reliability testing and a professional IT partner directly to the busy system administrator or business owner.
 
Maintaining multiple operating systems is a mundane, time consuming task but is absolutely vital to network health and mission critical application stability.
 
"By bundling availability testing, operating system maintenance and technical support, our Remote Managed Services becomes a flexible, affordable and indispensable tool for any size business," said Jim Capps, CEO of SolidSpace, in a statement.
 
"This allows SolidSpace to become an all-encompassing IT partner to our clients not located within our data center, acting as their sole system administrator or as an extension of their existing IT department."
 
SolidSpace, is a provider of IT hosting and network solutions, enabling small to mid-size businesses to benefit from Enterprise Level IT services economically.
SolidSpace's solutions provide onsite and remote IT services, website, application, and database hosting, managed services, collocation and broadband services. SolidSpace, LLC is headquartered in Winston-Salem, NC and is a portfolio company of SilkRoad Equity.
 
SilkRoad Equity is a private investment firm founded by Andrew J. "Flip" Filipowski and Matthew Roszak. SilkRoad Equity targets investments in the areas of technology, life sciences, media and entertainment and real estate, and is comprised of a portfolio of companies that includes: Cryo-Cell International, House of Blues, InterAct911, Mastro Auctions, MissionMode Solutions, onramp Branding, Pendulab, Primo Water, Rakote, SilkRoad technology, SolidSpace, TrueSystems and Vion Mobile.
 
SolidSpace ‘s Remote Mananged Services soltuions can be customized to maintain a network of switches and routers or a single website server, delivering detailed weekly reports of a device or network's CPU, Disk and Memory utilization, failure alerts, and proactive maintenance strategy. 
SolidSpace's professional support team provides first response alert support along with identifying hardware and applications issues to ensure clients can focus on business, not the day-to-day burden of managing their IT environment.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is The Compelling ROI Benefits of Contact Center Quality and Performance Management Technologies, brought to you by Voice Print International (News - Alert).

Anil Sharma is a contributing editor for TMCnet. To read more of Anil's articles, please visit his columnist page.

Edited by Tim Gray


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