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August 09, 2010

Hosted PBX Provider Delivers Phone Systems to Skullcandy

By Anuradha Shukla, TMCnet Contributor

The wireless industry is one of the most capital intensive high-technology industries. Messaging is an essential aspect of human communication and with the advance in technology and the merging technologies in telecommunications and computers, unified messaging has become very popular. Products that can unify email, voice mail and facsimile are reaching the market.

Skullcandy, an audio technology company, recently chose Telesphere, a managed telecommunications, hosted PBX (News - Alert) and Internet services provider, to provide fully hosted voice and data services to their Park City and San Clemente locations.

The Telesphere (News - Alert) complete product offers an all-in-one smart fully-managed and hosted private data connection, Hosted VoIP with Quality of Service (QOS), Business-class IP phones and installation, The latest in user and system features, 24x7 Support, A call center application with call monitoring and controlling features.

Brad Smith, operations manager for Skullcandy said that Telesphere allows the company to enjoy the best of both worlds-enterprise-level customer service modules with small-business sized expenditures and with deployment of this product, the company’s brand recognition and company strategy continue to yield tremendous results, having experienced year-over-year growth of more than 300 percent during the last four years.

Scott Forbush, general manager of Telesphere Salt Lake City said that the company is excited to be able to provide Skullcandy with a phone system that will support and grow with them and Serving clients like Skullcandy is always rewarding because the company finds them grow and succeed as a quality company. He added that the Telesphere Complete product with the call center application will give them the support and bandwidth necessary for a company growing this fast.

As one of the first companies to offer hosted enterprise level communications as a service (CaaS), Telesphere allows businesses to enjoy all the latest voice and data features of large enterprises without costly investment in on premises equipment. Skullcandy designs headphones, mp3 player watches, audio accessories and other audio-enabled lifestyle products, such as backpacks with built-in speakers and iPod controls. Skullcandy also collaborates with select brands to integrate its audio technology into products from snow helmets to outerwear, apparel, packs and bags.


Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha’s article, please visit her columnist page.

Edited by Erin Monda

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