Cloud Communications

Cloud Communications Feature

February 08, 2011

Telesphere Cloud Communications Trumps Traditional

By Susan J. Campbell, TMCnet Contributing Editor

Cloud communications has morphed into a buzz-word of sorts throughout the technology industry, drawing attention from global players as first a concept, and then a new way of getting business done. Telesphere (News - Alert) is one company focused on taking a different approach to cloud communications with its unique set of offerings, taking the buzz word to real-world applications.

With the Telesphere advantage, companies gain access to more features and less hassle, no expensive equipment, and a communications team with years of experience and no on-site maintenance hassles. As captured in this video, Telesphere provides a private fully-hosted solution that is secure and completely managed by Telesphere. Cloud communications packages include visual voicemail and nationwide 4 digit calling all for one price.

Telesphere takes a different approach than traditional voice and data systems, saving companies time and money. The company takes the intelligence out of the standard phone systems kept in the office closet and hosts them centrally in a secure, fully redundant, power protected environment.

Companies can save both time and money as Telesphere ensures a company can remain functional even if they lose power or connectivity. All inbound calls continue to reach the phone and voicemail system, and they can also be redirected to alternate sites or numbers.

A full team of Telesphere engineers are available to cloud communications clients 24x7 to make any necessary changes to a service, as well as to continuously manage and monitor voice and data services. The ultimate delivery in customer service will be available without a company incurring additional costs involved in adding resources.

Telesphere also provides the Telesphere Complete service, which includes all of the company’s equipment and services. One simple flat fee is all that is needed to receive all services and equipment and with no additional maintenance contracts, no surprises are waiting on the next bill. The flat monthly price also includes the latest software upgrades and free equipment breakage replacement.

The Telesphere IP network ensures that customers no longer are limited to the number of channels available on traditional circuit switched networks, but instead available bandwidth. With this flexibility, a company can handle peak periods better and run converged services of voice, data and video with packet prioritization. This approach ensures the Quality of Service (QoS) necessary to make better use of the single, managed network infrastructure is readily available.


Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Patrick Barnard
Free Cloud Communications Live Demo