infoTECH Feature

June 22, 2010

Uniguest Acquires Showcase Technology's U.S. Hotel Business Center Customers

Uniguest, a provider of print, technology and specialized services globally for hospitality, healthcare and other industries, has stated that they are expanding their kiosk division with the acquisition of Showcase Technology' U.S. hotel business center customers.
According to the company, Riverview Capital Advisors acted as the exclusive financial advisor to the principals of Uniguest in the acquisition and Nashville-based Pinnacle Financial Partners financed the transaction. Exceptions to the agreement are Waldorf Astoria Hotel and Resorts and Fairmont Hotel properties, which Showcase, based in Torrance, Calif., will maintain. 
Uniguest makes the lives of its clients and their customers easier and more productive by providing access to information through computer kiosks, digital signage and print materials. Uniguest's kiosk division offers security software protection, ongoing IT help desk support and general kiosk management for approximately 3,000 global hotel customers and more than 5,000 computer workstations. The acquisition will add close to 350 USA locations and 600 computer workstations.
CEO and Co-Founder of Uniguest, Shawn Thomas has stated that the Uniguest and Showcase have followed very similar paths over the last decade. As competitors, Uniguest started about the same time, both offering innovative, secure products for the hospitality industry and strong commitments to their customers. Uniguest expects many new developments, both in technology and future business deals, between the two companies.
The transaction or acquisition process will in no way affect customer services and they will continue to receive the same high level of support and Showcase software solutions.
Chairman and CEO of Showcase Technology, Paul Rajewski added that it's a great experience working with Uniguest. Although they will continue to maintain their kiosks in Canada and at the Waldorf and Fairmont properties, the acquisition allows them to concentrate on their biggest strengths by developing technology and providing innovative solutions to complex problems for the hospitality industry. 
Uniguest has exclaimed that they have become a reseller of Showcase's NetStop kiosk software as well as licensed Showcase's proprietary database management software for kiosks, as part of the acquisition. The addition of new software solutions to their already robust offerings has brought more value to their customers.
In related news Uniguest signed qualified vendor agreement with Choice Hotels and Uniguest and Thinix structured strategic partnership.

Nathesh is a contributing editor for TMCnet. To read more of Nathesh's articles, please visit his columnist page.

Edited by Alice Straight
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