infoTECH Feature

December 08, 2011

Koenig Intros Training on Administering Cisco Unified Communication Manager v8.0

India-based Koenig Solutions has recently introduced the “Administering Cisco (News - Alert) Unified Communication Manager v8.0” (ACUCM v8.0) course. The ACUCM v8.0 course covers first and second level administrators of a Cisco Unified Communications Manager Environment with daily and routine tasks of configuration and management.

Cisco Unified Communications (News - Alert) Manager (CUCM), formerly Cisco Unified CallManager and Cisco CallManager (CCM), is a software-based call-processing system developed by Cisco Systems.

It is known for tracking all active VoIP network components; these include phones, gateways, conference bridges, transcoding resources, and voicemail boxes among others. CallManager often utilizes the Skinny Client Control Protocol (SCCP) as a communications protocol for signaling the hardware endpoints of the system, such as IP Phones. H.323, Media Gateway Control Protocol (MGCP) or Session Initiation Protocol (SIP) is used to pass call signaling to gateways.

By taking the Cisco Unified Communication Manager v8.0 (ACUCM v8.0) course, administrators can learn to perform the most frequently requested administrative tasks for Cisco Unified Communications Manager, and IP phone installations.

Not only this, the administrator can also pick up skills and knowledge required to handle the addition of users, changing of user preferences, basic phone installation, and all the day-to-day management needs that are associated with IP telephony system. The course is based on Cisco Unified Communications Manager 8.0., according to the officials at Koenig Solutions.

Established in 1993, Koenig has more than 15 years of vast experience in Instruction Led Training. Koenig is a Microsoft Gold Certified Partner for Learning Solutions Koenig is an authorized training partner of Checkpoint, Cisco, Oracle, Adobe (News - Alert), Red Hat, VMware, Novell, LPI, CIW, CWNP, EC-Council and EMC.

Koenig also offers training on popular certifications, including CCNA, CCNP, CCVP, CCIE MCTS, MCSE, MCPD, MCITP VMware, CEH, CISSP, RHCE, RHCSS, RHCSA, Oracle (News - Alert) 11g, 10g & 9i, SQL Server and SCJP.

In other news, Koenig Solutions recently announced that it will now provide training courses on Linux Troubleshooting Techniques and Tools. System administrators interested in learning about troubleshooting issues on a Linux system and also on using troubleshooting tools for Red Hat (News - Alert) Enterprise Linux can take part in the Linux Troubleshooting Techniques and Tools (RH142) training boot camp.

Jyothi Shanbhag is a contributing editor for TMCnet. To read more of Jyothi's articles, please visit her columnist page.

Edited by Jennifer Russell

Subscribe to InfoTECH Spotlight eNews

InfoTECH Spotlight eNews delivers the latest news impacting technology in the IT industry each week. Sign up to receive FREE breaking news today!
FREE eNewsletter

infoTECH Whitepapers