infoTECH Feature

November 01, 2011

Atlassian Launches New SaaS Solution

Atlassian recently launched Atlassian OnDemand, a new software as a service (SaaS (News - Alert)) solution that allows software development and project teams to use Atlassian's award- enterprise-grade development and collaboration products for as low as $10/month for 10-users.

"The new Atlassian OnDemand gives innovators everywhere incredibly easy access to the services that will help them build and collaborate on their projects," said Mike Cannon-Brookes, Atlassian CEO and co-founder, in a statement. "Atlassian OnDemand is priced to give everyone, regardless of the size of their organization, access to our best products as well as leading third-party applications from our OnDemand integration partners."

With Atlassian OnDemand, customers can easily choose solutions — such as JIRA, Confluence, GreenHopper, Team Calendars, Bonfire, FishEye, Crucible and Bamboo — and integrate them with third-party applications — such as such as Google (News - Alert) Apps, Zendesk,, uTest and GetSatisfaction — to add additional power, features, and versatility to their project environments. The solution offers free maintenance and upgrades of all its applications.

"Atlassian has assembled quite a remarkable collection of products for technical teams with the OnDemand suite, including a simple way to add community to the development cycle," said Get Satisfaction (News - Alert) CEO Wendy Lea. "Get Satisfaction for JIRA is for any developer or product team looking for meaningful feedback from their customers, wherever they are. Injecting customers into the product development cycle not only accelerates development and issue resolution, but ensures that your team is building exactly what your buyers need."

Meanwhile, Zendesk, the proven cloud-based help desk software provider, today announced an out-of-the-box integration with Atlassian's JIRA OnDemand. JIRA is the leading issue, bug, and project-tracking tool for software development teams. The two-way Zendesk for JIRA integration means support agents and developers can easily collaborate, edit, update or resolve a ticket from within Zendesk or JIRA. A new widget in Zendesk keeps agents updated on a JIRA ticket's status, assignee, and issue key in real-time.

Rahul Arora is a TMCnet contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.

Edited by Rich Steeves


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